Summary
IBM Certified Professional with over **.5 years of experience in Server Administration, Storage & Backup Administration and Data Center & Disaster Recovery Site Operations.
Good Experience in Client Interaction, Perform Analysis and to translate Functional Requirements into Technical Requirements.
Managing the Infrastructure requirements, project the risk assessment factors to client on monthly review meetings.
Sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures.
Forecast on Capacity planning for all Servers and Storages devices.
Insightful, practical, straight-forward and meaningful (to me) discussion topics includes, improving delivery, strategy, and managing innovation.
Vendor Management.
Playing an additional role as Infrastructure Management Services Lead.
Implement best practices and procedures for key Unix / Storage & Backup / Data Center Operations Technologies.
Interact with different business units/groups and be the face of the Unix Team.
Responsible for documenting Service Delivery Reports on monthly basis.
Responsible for Data Center Management related issues.
Possess Strong Communication, Customer Service and Organization skills, which emerged strong Customer Satisfaction in terms Delivery and Meeting their SLA’s.
Interacting with clients on all levels to help resolve IT-related issues and provide solution in a timely manner.
Effectively communicate relevant IT-related information to the top management.
Responsible to Initiate and implement improvements in all areas of IT.
Excellent Analytical, Problem Solving and Interpersonal skills. Ability to learn and adapt to new concepts faster and to implement them to bring out better performance of the application.
Consistent Team Player and a Leader who can take up more challenges and responsibilities.
Awarded “STAR PERFORMER” for Consistent Performance, for Key Developments and Leadership Directives.
Technical Skills
Operating Systems : Red Hat Linux 5, 6, IBM AIX 5.3, 6.1, 7.1, HP-UX 11.23, 11iV3.
Databases : IBM DB2.
Report Tools : Summus, HP-OVSM, IBM Site scope.
Hardware and Server Class : IBM eServer X-Series and IBM P-Series servers, Superdome 2,
HP RX Integrity Servers.
Storage & Backup : IBM-DS4800 Storage, HP-EVA4400, EVA6550, EVA8400 Storage,
3PAR.
Data Protector.
Virtualization : Hardware Management Console, LPAR, DLPAR & VIO on AIX, nPar,
vPar on Superdome Servers (HP-UX).
Certifications : IBM Certified Specialist - System p Administration.
Certified ITIL v3 Foundation Program.
IBM Certified Systems Expert - High Availability for AIX Technical
Support and Administration.
Functional Domains : Banking & Financial Sector, Food& Breweries, Corporations, Industry, Health Care, Insurance.
Education and Certification
Academic Record
Bachelor of Mechanical Engineer from J.A. Institute of Engineering and Technology affiliated to Madras University, Chennai, Tamil Nadu, in the year 2002.
Diploma in Mechanical Engineering from C.S.I Polytechnic College, Salem, Tamil Nadu, in the year 1998.
Certification Program
IBM Certified Specialist - System p Administration.
IBM Certified Systems Expert – High Availability for AIX Technical Support and Administration.
ITIL v3 Foundation Program Certification.
Professional Experience
International Business Machine, New Jersey Mar 2015 – Till Date
Technical Services Specialist
Projects Worked (Cloud Managed Services Delivery)
Loreal, Los Angeles Children’s Hospital, Dairy Gold, Newcrest Mining Limited, Coca Cola Ltd, Nestle, Bank of Tokyo, Brasil Foods, Alpro, ABN Amro, Gerdau, Heinz.
Responsibilities
LVM Management.
OS installation, migration and troubleshooting.
NIM installation and configuration.
OS restoration through NIM server.
Power HA installation and configuration and troubleshooting.
Adding of Resource Groups online through power HA.
Performing file systems extensions online.
Network File System-configuring NFS Server and Clients.
Working with paging spaces-creation / increasing the paging spaces as per the requirement.
Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
Undertaking the HMC Activities.
Technology Level update, Service Pack upgrade and applying vulnerability fixes, open SSL, Java update, bash, etc for AIX 6.1, 7.1 Operating Systems.
Worked on Global Parallel File Systems.
NFS file system creation and exporting the file systems to client VMs.
Cluster failover and fallback testing’s.
Rsync activities from DC to DR.
Performing eREG updates.
Raising the CIRATES on the portal and resolving all the audit findings.
Performing SUDO upgrades.
Performing all the OS related changes on Cloud Environment and ensure completing as per the change window timings.
Working on incident / service request tickets and raising new changes as and when required.
Will be actively participating on Global Serv1 & Serv2 Chats to troubleshoot and fix the issue in timely manner.
Ensure to meet as per the SLAs.
User Administration.
Performance monitoring.
Hewlett Packard, New York Nov 2009 – Mar 2015
Delivery Lead – Unix, Storage & Backup, Data Center Services
Projects Worked
State Bank of Mauritius, Mauritius.
State Bank of Mauritius (SBM), is a bank in Mauritius. It is licensed as a commercial bank by the Bank of Mauritius, the national banking regulator.SBM is the second-largest bank in Mauritius with a market share of about 25% of domestic banking assets. It has 42 domestic branches, and three branches in India. The government of Mauritius established State Bank of Mauritius in 1973 under the name State Commercial Bank. In 1994, SBM opened its first overseas branch in Mumbai.
Responsibilities
Managing User Creations and deletions.
Problem determination in Logical volume manager and file system.
Configuring NTP Server for the Unix environment Servers.
Performed SAMBA Server configuration on AIX Servers.
File System monitoring and utilization management.
Creating and removing the Volume Group, Logical volume, File systems.
Performing file systems extensions online.
Network File System-configuring NFS Server and Clients.
Working with paging spaces-creation / increasing the paging spaces as per the requirement.
Creation of VGs, LVs and File systems and extending the file systems.
Planning and organizing monthly MKSYSB and SAVEVG backups and OS partition backups of AIX servers.
Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
Undertaking the HMC Activities.
Systems administration knowledge supporting Windows Server 2003/2008.
Server Patch Updations.
Strong working knowledge of supporting Windows XP, Windows 7, Microsoft Office 2010.
Basic knowledge on networking technologies such as DHCP, DNS, and Wireless networks
Unilever, Chicago
Unilever United States, Inc., a fast moving consumer goods company, manufactures and markets food, home care, and personal care products primarily in the United States. It sells its products through own sales force, as well as through independent brokers, agents, and distributors to chain, wholesale, co-operative and independent grocery accounts, food service distributors, and institutions.
Responsibilities
Creation of Volume group, Logical Volumes, File system.
File System monitoring and utilization management.
Performing file systems extensions online.
Network File System-configuring NFS Server and Clients.
Working with paging spaces-creation / increasing the paging spaces as per the requirement.
Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
Creating and removing the Volume Group, Logical volume, File systems.
Managing User Creations and deletions.
Using Mirroring and unmirroring concept in rootvg and other VGs.
Configuration of new devices using cfgmgr-Disk Replacement incase of any disasters.
Problem determination in Logical volume manager and file system.
Up gradation of patches on all servers.
Undertaking the HMC Activities.
Managing and monitoring of HACMP Cluster services.
Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.
Maintenance activities on cluster such as start and stop the cluster, checking resource group status, taking cluster snaps.
Checking the HACMP logs.
Rolling back up of fall over resource groups to the home node manually.
Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
Increasing the size of cluster file systems online using C-SPOC.
Nine West, New York
Nine West was named for its founding location in New York City. In 1983, Nine West opened its first specialty retail store in 1983 in Stamford. Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries. Initially founded as a fashion footwear brand, Nine West expanded into handbags, sunglasses, legwear, outerwear, jewelry, belts, watches, cold weather accessories, hats, scarves and wraps, and eyewear. After the launch of handbags in 1995, Nine West expanded to dresses, suits and kids footwear. Through licensing agreements, it also offers eyewear, sunglasses, legwear, outerwear, belts, hats, cold weather accessories, scarves and wraps.
Responsibilities:
SD2 Servers HP-UX OS Installations and up gradations.
Installation and configuration of HP-UX 11.23 and 11.31 Operating System.
Creation of VGs, LVs and File systems and extending the file systems Online and Offline mode.
Disk space management using HP-UX Logical volume manager.
Managing EVA8400, EVA6100, EVA6550 and 3PAR Storage Subsystems.
Managing MSL 8096 and MSL4048 Tape Libraries.
Creation of vdisks / CPGs from EVA and 3PAR and presenting it to Windows, Unix and VMWare hosts.
Deletion of LUNs as and when required by the business.
Configured NTP Server for the Unix environment Servers.
Have performed SAMBA Server configuration on AIX Servers.
Managing Data Protector backup tool.
Initiating IDB Backup of the DP Software.
Scheduling online database, log_archive and offline file system backups through Data Protector software.
Taking offline database backups through native tool.
Restoration of online database, file system backups using selective softwares.
Managing nPar / vPar on Superdome 2 Servers.
Patch Installation and Management.
Monitoring Superdome hardware health status on regular intervals.
Base OE Upgrade on HP-UX Servers.
Recovery of the systems using respective utilities like IGNITE –UX.
Administration tasks of HP-UX Servers with MCSG Clusters.
Creation of VGs, LVs & File system online through MCSG.
Failover and fallback testing of cluster packages using MCSG.
LAM Research Corporation, San Francisco.
As a leading supplier of wafer fabrication equipment and services to the global semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, more powerful, and more power-efficient electronic devices the kind that are driving the proliferation of technology into our everyday lives.
Responsibilities
Managing User Creations and deletions.
Using Mirroring and unmirroring concept in rootvg and other VGs.
Extension of new HDDs in existing VGs.
Creating and removing the Volume Group, Logical volume, File systems.
Problem determination in Logical volume manager and file system.
Creation of Volume group, Logical Volumes, File system.
File System monitoring and utilization management.
Performing file systems extensions online.
Network File System-configuring NFS Server and Clients.
Working with paging spaces-creation / increasing the paging spaces as per the requirement.
Configured NTP Server for the Unix environment Servers
Managing and monitoring of HACMP Cluster services.
Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
Checking the HACMP logs.
Rolling back of fall over resource groups to the home node manually.
Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
Increasing the size of cluster file systems online using C-SPOC.
Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.
AVIVA, United Kingdom
Aviva Insurance UK Ltd. provides insurance and pension products primarily in the United Kingdom. It offers car insurance, home insurance, life and health insurance, pet insurance, travel insurance, and breakdown cover products; and small business insurance, corporate business risk insurance, and business health insurance and employee protection products. The company also provides savings and investment bonds, annuities, and retirement products. Aviva Insurance UK Ltd. was formerly known as Norwich Union Insurance Limited. The company is based in Norwich, the United Kingdom. Aviva Insurance UK Ltd. operates as a subsidiary of Aviva.
Responsibilities:
Creation of Volume group, Logical Volumes, File system.
File System monitoring and utilization management.
Performing file systems extensions online.
Network File System-configuring NFS Server and Clients.
Working with paging spaces-creation / increasing the paging spaces as per the requirement.
Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
Creating and removing the Volume Group, Logical volume, File systems
Configuration of new devices using cfgmgr-Disk Replacement incase of any disasters.
Problem determination in Logical volume manager and file system.
Managing and monitoring of HACMP Cluster services.
Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.
Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
Checking the HACMP logs.
Rolling back up of fall over resource groups to the home node manually.
Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
Increasing the size of cluster file systems online using C-SPOC.
Info Services Feb 2009 – Nov 2009
AIX Administrator
Projects Worked
Hero Honda Motors Ltd, India
Hero MotoCorp Ltd. (Formerly Hero Honda Motors Ltd.) is the world's largest manufacturer of two - wheelers, based in India. In 2001, the company achieved the coveted position of being the largest two-wheeler manufacturing company in India and also, the 'World No.1' two-wheeler company in terms of unit volume sales in a calendar year. Hero MotoCorp Ltd. continues to maintain this position till date.
Responsibilities
Installation, upgrade and Maintenance of AIX 5L systems.
Management activities like creating LPARs, dynamic reallocation of system resources like physical and virtual hard disks, processor, memory and adapters on LPARs, DLPARs and VIO systems via Hardware Management Console.
Have performed NFS, NTP, NIM, and SAMBA Configurations.
Configuring and Managing LTO and DAT drives for the backup of AIX servers.
Creation of Volume group, Logical Volumes, File system.
File System monitoring and utilization management.
Checking of software and hardware errors on OS level at intervals.
Managing Paging Space.
Increasing of File system sizes.
Mirroring of rootvg and datavg.
Planning and organizing daily and monthly backup of application and database files to tape media.
Planning and organizing monthly MKSYSB and SAVEVG backups and OS partition backups of AIX servers.
Restoring the mksysb and savevg and file system backup.
Managing Backup Media.
Monitoring and maintaining IBM-Enterprise Storage Devices.
Taking MKSYSB and SAVEVG Backups on media.
Creation of Lpar and DLpars.
VIO server and client management.
Assigning of disks on VIO servers to the Lpars.
Increasing and decreasing of CPU and memory on Lpars dynamically and by offline from shared memory pool.
Managing HMC Activities.
Backup and restore of HMC critical console backup and save upgrade.
Managing and monitoring of HACMP Cluster services.
Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
Monitoring the HACMP logs.
Rolling back up of fall over resource groups to the home node manually.
Creation of VGs, LVs and file systems on clustering servers.
Wipro Infotech Feb 2007 – Jan 2009
Engineer – Server Management
Projects Worked
Maruthi Suzuki India Pvt Ltd, India
Maruti Suzuki India Limited (MSIL) is the largest automobile manufacturer in South Asia. Earlier known as Maruti Udyog Limited (till 2007), the company was responsible for the automobile revolution in India. Maruti started production in India in 1983 with its first car- the Maruti 800. The company spread its wings throughout the country and is one of the few publicly listed automotive companies in the country.
Responsibilities
Handling day to day data center activities on the customer infrastructure, like site safety checks, temperature checks and server health checks based on LED panel indicators.
Monitoring network uplinks and network devices.
Infrastructure Asset management.
Installation of AIX / Linux Operating System on Standalone Servers.
Configuring and Managing LTO and DAT drives for backup on AIX servers.
Software Maintenance, installing softwares and RPM Packages.
OS and Hardware Error monitoring and escalation.
Hard disk replacements on AIX, Linux and Windows Servers.
Checking for error report on servers.
Installed and configure IBM external LTO drive for p570 servers.
Identified and resolved the problems like amber lights, Tape problems
Mirrored and unmirrored the root and data volume group.
Taking Mksysb and Savevg backups of AIX Servers.
Have done rack mounting of IBM xSeries, pSeries, Bladecenter, Storage & Expansion units and other network equipments.
Creation of Volume group, Logical Volumes, File system.
File System monitoring and utilization management.
Extending the file system to the required size.
Links Technologies Pvt Ltd, India Jan 2005 – Jan 2007
Customer Support Engineer
Responsibilities
Installing, Configuring, Troubleshooting & Maintaining of Linux and Windows Servers& Desktops.
Ensuring the facilitation of the day-to-day requirements of users, at the right time.
Handle daily technical support activities on desktop support, data network and server management.
Installation and configuration of user desktops and constant checkouts for necessary system patch updates and system health reporting at regular intervals.
Taking critical databackup of Servers on tapes and external drives.
Running Periodic Antivirus Updates.
Installation of third party softwares, as and when request comes.
Troubleshooting of issues on Windows and Linux servers and Desktops.
Extend computer support for systems’ software and hardware.
Setup computers and install software for various applications and programs.
Interact with staff on desktop problems and their resolution.
Network and connect computers within organization to better communication.
Netcafe, India Jan 2003 – Dec 2004
System Administrator
Responsibilities
Maintaining the Servers, PCs and the Network in the Browsing Centre.
Installation of Software, Antivirus and other utilities to ensure a safe and comfortable environment for the customers to use the internet.
Setup desktop computers and peripherals and test network connections.
Install and test desktop software applications and internet browsers.
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
Maintain computer peripheral devices like printers and resolve associated problems.
Test computers to ensure proper functioning of computer systems.
Performs general preventative maintenance tasks on computers, laptops, printers, etc.