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Customer Service Manager

Brier, Washington, United States
December 28, 2015

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Kris Nixon

***** ****** ***

Brier, WA *****

***- ***-****


Work History- Customer Service Rep for Jaco Environmental.

Job responsibilities : Answering high volume of calls, scheduling customer appointments, for refrigerator, and freezer pick-up. Handling upset customers, or transferring to appropriate departments when necessary. A lot of data entry, copy & paste. Always be courteous to customers, leave them with good experience. Laid off 11/23/2015 business closed.

Work History- Office Manager for Big Dollar Discount Carpet

& Upholstery Cleaning 2003-2014

Responsibilities- Answering phones, scheduling jobs, data input, banking, record keeping, filing & paying taxes. Scheduling technicians classes for continuing education at IICRC classes. Confirming appointments with clients, giving job estimates. Knowledge with Word, Excel, Outlook programs.

Work History- John Perine Company Receiving clerk- order picker 1994-2003.

Qualifications : Working in the warehouse. Started out making boxes and packaging inventory for stock and customers orders. Picking orders & shipping them out via UPS, Auto freight, USPS. Load and unloaded trucks with a forklift.

Can operate a electric forklift, propane forklift, pallet jack. Knowledge in the use of bar code scanner, inventory control. Worked in the receiving dept. for 4 years checking in freight,verifying items to the pick list. Received and put away inventory. Filled customers orders and made kits for customers. Worked with customers and pulled their orders at the will call

Kris Nixon

Resume page 2

Professional References

1. Deanna Salinas- 425-***-****.

2. Sam Dexter- 425-***-****

3. Ann Bender -720-***-****


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