Management Customer
Resume:
Siyang
Zan
*********@*****.***
http://www.linkedin.com/in/siyangzan
EDUCATION
&
HONORS
The
University
of
Texas
at
Dallas
Expected
May
**** *.*.,
Information
Technology
Management
GPA
4.0 Dean’s
Excellence
Scholarship
August
2015
–
August
2016 Beijing
University
of
Posts
and
Telecommunications B.E.,
Network
Engineering
CERTIFICATIONS
&
TECHNICAL
SKILLS
Certifications: Google
Analytics
Certification,
AdWords
Certification Analysis
Tools: SAS
EM,
SAP,
Tableau,
Xcelsius,
MS
Excel,
Analytics Programming: C,
C++,
JAVA,
SQL,
SAS Operating
Systems: Windows,
UNIX
Database: SQL
Server
BUSINESS
EXPERIENCE
China
Mobile
Communications
Group
Beijing
Co.
Ltd
-
Beijing,
China
March
2013
-
October
2013 Programmer
Analyst
Internship
• Studied
OSS
network
management
supporting
system
and
basic
knowledge
of
Hadoop
to
enhance
system
analysis
• Determined
requirements
for
the
system
to
analyze
customer
data
from
mobile
phone
data
usage
• Collaborated
with
7- member
team
to
monitor
customer
usage
and
trace
top- 10
mobile
apps
and
websites ACADEMIC
PROJECTS
Customer
Analytics
using
Base
SAS
November
2015
• Built
a
customer
analytics
model
to
analyze
customer
purchase
behavior
using
base
SAS
• Constructed
some
BI
models
to
fit
existing
data
and
to
make
predictions
• Improved
the
NBD
Regression
Model
by
feature
selection,
producing
some
new
variables
and
considering
interaction effects
• Applied
the
concepts
of
logistic
regression
model
to
study
why
certain
customers
prefer
Amazon
over
BN YTNT
Online
Health
Service
System
February
2015
-
May
2015
• Proposed
a
new
online- consulting
platform
to
provide
customized
healthcare
services
based
on
the
records
of
various health
indexes
from
customers
• Created
project
scope
and
work- breakdown
structure
dictionary
with
4
team- members
• Accomplished
Requirements
Document,
use
case
diagrams,
class
diagrams
and
sequence
diagrams
for
the
system
• Designed
three
methods
for
the
new
system
and
identify
three
test
cases
• Composed
three
navigation
diagrams
to
show
the
User
Interface
via
Visual
Paradigm
12.0 Business
Intelligence
and
Analytics
using
SAS
Enterprise
Miner
February
2015
-
May
2015
• Analyzed
50,000+
records
of
vehicle
accidents
in
UK,
based
on
accident
circumstances,
vehicle
conditions
and
casualty classes
• Preprocessed
data
before
building
analytics
models
• Used
Cluster
to
find
out
regions
with
high
car
accident
rate
• Developed
multiple
models
to
predict
under
certain
circumstance
whether
the
accident
would
be
severe
or
not
• Proposed
plenty
of
suggestions
by
interpreting
and
analyzing
the
outcomes
of
logistic
regression
and
neural
network Digital
Multimedia
Laboratory
August
2013
-
September
2013
• Adjusted
the
video
and
audio
signal
with
C- Language
and
learned
to
use
MATLAB
to
process
digital
signal LEADERSHIP
EXPERIENCE
&
ORGANIZATIONS
China
(Beijing)
International
Expo- Volunteer
May
2013
-
October
2013 Tutor
October
2011
-
April
2013 Etiquette
Team
of
Student
Union-
Team
Leader
September
2010
-
May2012 Public
Relation
Planning
Department
of
Student
Union-
Minister
September
2010
-
May2012
• Planned
events
and
logistics,
including
sponsor
recruitment
and
budgets
for
large- scale
activities ADDITIONAL
INFORMATION
Eligibility:
(Visa)
Eligible
to
work
in
the
U.S.
and
will
require
visa
sponsorship
for
full- time
employment
Contact this candidate