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Manager Technical Support

Florida, United States
December 28, 2015

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Timothy Price

***** ****** ***** **. *** *** Fairfax, VA 22033

Telephone: 703-***-****


Professional Profile

A results-driven Principle Network / Security Systems Engineering Manager/Director with over 20 years of hands-on experience in Federal and Commercial enterprises. Possesses countless skills and qualifications including analysis and design, proof of concept, vendor negotiations, infrastructure services design and documentation, budgeting, and more. A process-oriented individual with exceptional communication and teaching skills who combines success in leading multi-million dollar system and network engineering teams, firewall and systems administrator teams and helpdesk teams up to 100 personnel with the natural ability for solving complex problems and utilizing a logical and analytical approach to mentor and educate teams to complete tasks on time and within budget.

Key Technical Skills

Wireless Network Equipment (e.g. CISCO, ARUBA)

Routers & Switches (e.g. Cisco Juniper, 3COM, DELL, HP)

Audio Video Gear (e.g. Crestron)

Audio Gear (e.g. Polycom)

IT Management (e.g. ITIL)

MS Office, Sharepoint, Visio, Project

Windows, Linux server build outs (both virtual and physical)

Network Protection Devices (e.g. Firewalls, IDS, IPS)

Operating Systems (WIN 7, MS Server 2008 R2, 2012 R2, Linux, REDHAT, Ubuntu, CentOS)

Network Storage (NAS, SAN) DELL, EMC, HP

Network/System analysis (e.g. eRetina, wireshark, Nmap)

Enterprise Antivirus (e.g. Symantec, McAfee)

Security Applications (e.g. SSH)

Virtual Machine Software (VMware, Virtualbox, HyperV)

Network, Server Management (CA Spectrum, Symantec Altiris, LanDesk, Splunk), iDRAC

IBM Blade Centers Dell Blade Centers, HP Blade Centers

Security Standards (e.g. NIST, FISMA, FIPS, DIACAP, HIPAA, PCI, PII, STIGS)

Education and Qualifications





Active Secret Clearance

Computer Engineering, University of Kansas

CompTIA Security +, Pursuing CISSP proposed test date February 2016

United States Air Force – Ground Radio Equipment Specialist, Top Secret Clearance (Inactive)

Career Summary

04/2002 – Present

Science Applications International Corporation (SAIC) – McLean, VA


Acting as expert technical advisor while providing technical support to the Program Executive Office for Enterprise Information Systems (PEO EIS) SPAWAR assistant director and delivering presentations as well as researching Multi Level Security Thin Client (MLTC) systems for several regions around the world

Technical support included systems such as MLTC, cloud computing, and systems engineering design to provide the best possible information systems for the US Navy


Demonstrated solid leadership skills to hire, train, and direct the Security team in the design, implementation, and maintenance of the security infrastructure system including all web interfacing devices (i.e. web servers, web proxies, webmail proxies etc.), personal devices (tablets, androids, IOS devices) for the City of Memphis; also, implemented an antivirus and malware solution while collaborating with fellow team members

Took initiative in diligently researching and designing an innovative new roadmap for a data center including the design and build of RHEL version 5 and 6 servers, CentOS version 5, and 6 servers, Windows 2008R2 and 2012 servers, and network room; moreover, restructured the firewall and IPS systems by developing a new design and equipment footprint

Liaising with the City’s Mayor, Chief of Police, Fire Chief, and Chief Information Office (CIO) and the Information System Security Office (ISSO) in confirming the optimum protection of the City’s information assets

Keeping abreast of all new IT security information by researching new developments, and regularly attending conferences and information sessions to ensure best recommendations, developments, and implementations of new security standards, change management, remediation plans, policies, and procedures


Led a US Navy team as Technical Expert in managing and delivering the design and implementation of an advanced surface ship sonar training system which included the tactical system deployed on US Navy Destroyers for training, called the Surface Antisubmarine Warfare Synthetic Trainer (SAST)

Maintain direct connection with the Navy leadership to ensure the project remained on schedule and on budget

Provide technical guidance and leadership in all areas of the NAVSEA trainer network infrastructure – servers, virtualization, storage, operating systems, physical layer

Identify new strategies, and standards that enhance the delivery of the trainer Navy

Built and managed relationships with many external vendors (CISCO, 3Com, HP, DELL, etc.), maintain management control over 18 subcontracting teams, number approximately 100 engineers and programmers to ensure the goals and objectives are met

Managed the firm’s infrastructure and server systems including Windows 2003 and 2008 R2 servers, Linux RHEL 5 and 6, CentOS 5 and 6, designing, implementing, and supporting secure network and system architectures in a large, ever-changing environment including switches, routers, SANs, servers, desktops, and video teleconferencing equipment

Delivered high quality technical leadership through the accomplishment of a myriad of tasks including Bill of Materials (BOM) development, service desk lead, assimilating plans and schedules, system certification (system power, cooling, space needs), and allocating duties to team members

SUBJECT MATTER EXPERT (05/2006 – 10/2008)

Acted as expert technical advisor while providing technical support to the National Communications System (NCS) director and delivering presentations as well as research papers for the NCS team and Homeland Security

Technical support included systems such as landline, cellular, satellite, VOIP, and land mobile radio in which the NCS directs all emergency communications for the US government in times of crisis

SERVICE DESK MANAGER (05/2005 – 05/2006)

Successful in the design of a high performance Nationwide Area Network which integrated newest technologies such as Video Teleconferencing across the country while administrating the Federal Air Marshal Service (FAMS) network design, implementation, and operations and maintenance center / helpdesk team

Perform intricate network designs using existing equipment and cutting edge technologies as needed to support operations into the future. Plan for technical refresh programs for the existing network, using knowledge of the performance characteristics of existing systems and those being added to the network and the specifications for network interfaces to ensure effective integration and optimal network performance

Demonstrated a productive, team-building approach to leading and mentoring a staff of around 50 professionals nationwide; furthermore, executed daily operations of the FAMS WAN to include hiring, support to all levels of team members, planning technical transitions, outlining system requirements, and completing cost benefit studies

Implemented attention-to-detail abilities to guarantee the most appropriate choice of systems by performing feasibility studies, system integration schedules, analysis and design of system, lifecycle cost and analysis, and providing technical briefings to the FAMS in numerous forums


LABORATORY MANAGER (04/2004 – 05/2005)

Worked to strict deadlines while researching, purchasing, and installing over 60 servers, along with copper and fiber networking devices for the Digital Audio Video Environment (DAVE) project

Led and mentored a team of 10 personnel in the development and build of an innovative audio video laboratory, which included space, power, and AC specifications for the Foreign Broadcast Information Service (FBIS) which encompassed the Windows based platforms, Linux based systems, many network storage arrays, and system infrastructure design and implementation

Abetted the federal government in delivering a system with numerous Video Teleconferencing locations for review of collected data

SENIOR SECURITY ENGINEER (04/2003 – 05/2004)

Delivered solid technical leadership to the National Science Foundation (NSF) while performing certification and accreditation (C&A) assessments during thorough analysis of the implementation of management operational and technical security controls

Ensured an “A” rating for the agency on the governmental security review by implementing contingency planning and confirmed the Contingency Plans (CP) and C&A complied with all best practices such as FIPS, DIACAP, and FISMA

Engaged exceptional skills in network architecture security controls and industry to provide the NSF with documents that resolved issues which were uncovered during infrastructure research


Investigated and evaluated telecommunications emerging technologies for the FBI and the Department of Justice (DOJ), some technologies included 4G, Push-To-Talk, SMS, WIFI, and Biometrics

Applied strong communication skills while assisting customers in understanding the level of security provided to the USA through gaining important data from attained information

Documented all evaluations for the Communications Assistance for Law Enforcement Act (CALEA) standards for law enforcement databases prior to presenting to the FBI and US Senate

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