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Customer Service Manager

San Francisco, California, United States
December 29, 2015

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**** ******* *** *****

Apt Q-7

West Columbia, SC 29169



To obtain a challenging position that will enable me to utilize and advance my skills, while contributing to the continued success of the company.


Logistics Manager

Ryder Integrated Logistics - 7/2009- Present

Columbia, SC

Managed 12-20 warehouse and stockroom employees

Manages 12 CDL drivers at multiple locations

Monitors and schedules all maintenance and vehicle repairs

Works directly with customer giving exceptional customer service

Ryder 2011 2013 &2014 Chairman’s Safety Award Recipient

Processes payroll and submits weekly approval on SCOS program

Process and approve accounts payable for multiple locations

Manage Driver DOT files to include CDL and DOT card renewal

Inputs driver’s daily logs and trip sheets and send to DOT Compliance

Monitors and distributes monthly safety online class requirements for facilities

Hire and evaluate new drivers

Completes quarterly inventory in SAP

Tracks shipments and proof of delivery

On Board Computing trained and train drivers

Forklift Train the trainer Certified

Shipping Associate

ProLogistix - 01/2009-07/2009

Columbia, SC

Processed shipments in UPS system

Printed bill of lading

Tracked proof of delivery and shipments

Loading and unloading

Shipping Associate

Aerotech c/o Flextronics - 7/2007-1/2009

West Columbia, SC

Processed shipments for two production lines

Attended daily meetings to determine production and shipping schedule

Loaded/unloaded carriers

Provided excellent customer service

Processed bill of lading

Tracked shipments and verified deliveries

Transportation Coordinator/ Shipping Supervisor

ImagePoint - 08/2000-7-2007

Columbia, SC

Supervised 8 employees

Conducted weekly cycle count

Negotiated shipping rates with Truckload and LTL carriers to maintain cost effective shipping

Scheduled shipments with carriers to ensure on time delivery and site specific delivery.

Attended daily meetings to determine shipments


Strayer University Columbia, SC

09-2014 - Present

Airport High School West Columbia, SC

Diploma - 08/1985 – 05/1989

References available upon request

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