Microsoft Office Help Desk
Resume:
CARLOS BRIM
*** ******* **. *********** **
Call: 302-***-**** Email: *********@*****.***
EDUCATION:
Associate’s in Applied Science Degree, Information Security from Delaware Technical Community College, Wilmington, DE, GPA: 3.73 out of 4.0.
Bachelor of Science Degree, Computer Information Systems from Florida A&M
University, Tallahassee, FL
CLEARANCE: DOD Secret Security Clearance
CERTIFICATION: AccessData Certified Examiner Certification
RELEVANT COURSES: Intro to Programming, Intro to Information Security, Operating Systems, Advance Operating Systems, Computer Assembly/Maintenance, Network Technology & Administration, Enterprise Server Administration, Scripting, Computer Forensics, Network Defense & Counter Measures, Hardening the Infrastructure, Advance Security Topics.
LANGUAGES: C Programming, C++, COBOL, JAVA, Python, SQL, HTML, FORTRAN, Assembler
OPERATING SYSTEMS: ANDROID KIT KAT, LOLLIPOP, WINDOWS 7, 8, 10, VISTA, XP, 2000, LINUX, UNIX
SOFTWARE: Android Studio, Genymotion, BlueStacks, Microsoft Office, Microsoft Windows Server 2012/R2, Active Directory, Outlook, Visual Studio 2010, SQL Server Management Studio 2012, Report Builder 3.0, Lotus Notes, Visio, Virtual Machine, vSphere Hypervisor, Eclipse, NetBeans, PeopleSoft
DATABASES: Microsoft Access, SQL, SQLite
BUSINESS EXPERIENCE:
MOBILE APPS COMPANY, LLC, Atlanta, GA 9/2015 to 12/2015
Android App Developer Consultant
Trained to be Android app developer using the latest version of Android Studio and Genymotion for the emulator.
• Went through Android development training.
• Worked on Android development projects.
• Collaborated in team environment.
• Trained in Agile and Waterfall methodologies.
• Worked with scrum meetings using sprints.
CARLOS BRIM PAGE TWO
FUTURTECH CONSULTING, LLC, New Castle, DE 4/2013 to 8/2015
Help Desk Technician Intern
Provide help desk support and resolve problems to the end user’s satisfaction for Delaware Technical Community College and other clients.
Responded to requests for technical assistance electronically, on the phone, and in person.
Remotely monitored client’s servers and computers.
Assisted in troubleshooting, managing, and reporting problem resolution, including root cause analysis.
Diagnosed and resolved technical hardware and software issues.
Performed PC maintenance, upgrades and configurations.
APPLIED RESEARCH ASSOCIATES, North Chesapeake Office Belcamp, MD
1/2008 – 7/2012
Staff Scientist/Analyst
Provided detail analysis reports of the effects of radiation and electromagnetic fields by running simulations using GEMACS (General Electromagnetic Model for the Analysis of Complex Systems), Computational Electromagnetic Modeling, and High Performance Computers (HPC).
Used Component View and XY plot tools of the CEM Framework to analyze, post-process, and visualize electromagnetic data.
Supported characteristics data development for AMSAA Characteristics Database in Blue category.
Conducted F22 and B-1B simulations for an Air Force customer, involving electromagnetic fields of apertures and open weapons bays.
Conducted simulations for a Navy customer, involving the analysis of electromagnetic fields with apertures, ship wiring of Large Vessel Stoppage Program (Piracy), and in a vehicle convoy used to jam Improvised Explosive Device (IED) signals.
Ran GEMACS simulations for an Air Force customer involving different size apertures and effects with electromagnetic waves.
Helped create a user trouble shooting manual to explain the process GEMACS uses and how simulations are run on Windows, Linux and Army Research Lab (ARL) computers.
Converted 75 FORTRAN programs to C++ programs in GEMACS for Method of Moment and Eigenvalue/Eigenvector analysis methods.
Used FORTRAN (self-taught) to convert DOS era FORTRAN programs (ca. 1968) to C++ programs for Aberdeen Proving Grounds including: Single Shot Hit Probability, Standard Deviation, Standard Deviation Radius, Radius Center, and Bartlett Test Variance programs.
Willing to travel or ability to relocate.
Contact this candidate