Customer Service Manager

HILDA CONTI

Professional Summary

Skills

Articulate

Customer and Personal Service Administration and Management

English Language

Active Learning

Personnel and Human Resources Foreign Language fluent in

Italian and Spanish

Experience

Bookkeeper

Conti's Restaurant Inc. – Little Neck, NY

Maintain scheduling and event calendars.

01/2004 to 04/2015

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.

Conduct searches to find needed information, using such sources as the Internet.

Provide services to customers, such as order placement or account information. Prepare and mail checks.

Prepare conference or event materials, such as flyers or invitations.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Sales Associates: 03/1997 to 09/2001

Fortune of Westbury – Westbury, NY

Assisting Customers in the Crystal Department.

Keep daily inventory of merchandise.

Maintain an excellent customer service communication

03/1997 to 09/2001

Ambassador Club Manager: 10/91995 to 06/1997

T.W.A – LGA, NY

Responsible for VIP customer's departure and arrivals Booking travel flights

Boarding passenger -Issue last minute tickets

Assisting customers in the Ambassador Club Room

Ground Hostess: 04/1990 to 09/1995

Aeroporto Giuseppe Verdi – Parma, IT

Education

High School Diploma: Jun 1971

William Bryant HS - Astoria, NY

Contact this candidate