Customer Service Manager

K A T H Y J . G O O D

**** ******** ******

Rogers, AR 72756

479-***-****

*****.****@*******.***

OBJECTIVE

To obtain employment in Customer Service or related field. WORK EXPERIENCE

October 15, 2013 – Present

Serco-na Rogers, AR

Job Responsibilities: Data Entry

November 7, 2006 – Present

Rack Room Shoes (Part Time)

Job Responsibilities: Retail Customer Service, Straighten Store, Assist Customers,

Clean and assist with Stocking Shelves.

September 27, 2012 – October 3, 2013

Broadaway Printing, LLC Rogers, AR

Job Responsibilities: Customer Service, Copying, Bindery Work. February 15, 2010 – January 27, 2012

Ready Flow Rogers, AR

Job Responsibilities: Graphic Artist, assisted in Bindery and assisted with Invoicing.

August 10, 1981 – October 31, 2009

The RoArk Group Rogers, AR

Job Responsibilities: Typesetter, Graphic Artist, Pre-Flighting, Disk/File Formatting,

Along with bindery work.

TRAINING

1998 – Screen USA Chicago, Illinois

Attended a one-week training course on TaigaSpace Work Station 1997 NWACC Bentonville, Arkansas

Took a one semester course on Photoshop 4.0, received an A in the class. 1988 – Varityper Memphis, Tennessee

Attended a one-week training course on Varityper Epics 20/20 System. Addition Software Knowledge

QuarkXpress, Illustrator, Photoshop, and limited knowledge of InDesign and Microsoft Word.

REFERENCES

Rich Hilton, PrePress Supervisor at The RoArk Group 1600 N. 35th Street, Rogers, AR ~ 479-***-****

Simon Robinson, Owner Ready Flow

1500 East Street, Rogers, AR ~ 479-***-****

Haylee Alsdorf, Store Manager Rack Room Shoes

271 N. 46th St., Rogers, AR ~ 479-***-****

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