Manager Project
Resume:
Del Valle TX *****
Melissa Myers
Objective
To gain employment with opportunity for advancement and financial reward equal to the impact I make to the employer.
Experience
****-***sent
AT&T WiFi Services
Austin, TX
Account Manager
Operate as the lead POC for any and all matters specific to accounts
Build and maintain strong, long-lasting customer relationships in preparation for renewal
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions according to customer needs
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with Sales
Assist with high-level escalations as necessary
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Project Manager
Coordinate activities associated with the management of a project. Executes special or continuous research and data analysis tasks. Investigates and/or reviews problem, concludes best approach, complies and analyzes data and prepares reports. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature.
Successfully receive and work all conversion orders with clear understanding of the Team processes.
Provisioner
Provide DSL/WiFi for McDonalds Restaurants across the United States
Provide status updates to internal and external customers on regular basis
Successfully receive and work all conversion orders with clear understanding of the Team processes.
Extensive experience in ordering and tracking telecom network services with all RBOC’s and ILEC’s
Verified, tracked, and managed 80 plus orders on a daily basis.
2005-2006
Fayette Country Homes
Schulenburg, TX
Mortgage Coordinator/Finance Manager
Financial Advisor for Mortgage Loans
Title Clerk / Licensed Mortgage Insurance Agent
Collect Proceeds & Fund Mortgage Loans for 5 Major Lenders
2003-2005
Seamless Solutions
Austin, TX
Accounting Manager
Preparation of Payroll
Accounts Payable/Receivable
Corporate Expense/Bank Line Management
1995-2003 Armstrong Backus & Co, LLP San Angelo, TX
Accounting Clerk/Executive Secretary
Personal Secretary for 7 partner Accounting Firm
Consult tax returns with clients/Excellent 1 on 1 client relations
Preparation of various tax forms, tax deposits, and filed reports to TWC and State Comptroller
Education
1991 1993
Howard Community College
San Angelo, TX
Associate Degree of Science/Cosmetology
Skills
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook) Intermediate use, Basic PC skills, ability to create basic spreadsheets and perform data entry activities. Ability to effectively coordinate job tasks, excellent phone, organizational, and planning skills, strong interpersonal and communication skills
References
References are available on request.
Contact this candidate