STEVEN CHITOV

Redwood City, CA *****

650-***-****

acswc3@r.postjobfree.com https://www.linkedin.com/in/schitov

SUMMARY OF SKILLS & QUALIFICATIONS:

Working knowledge of Virtualization, Cloud Computing, IT Configuration Management, CRM, Call Center, Web technologies testing (web server, application server, load balancer, database, browser, http and https protocols, etc.).

Experience with Oracle, MS SQL, Windows, Mac, Unix /Linux, VMWare GSX \ ESX,Citrix Xen, AWS, Hyper-V, HP QC, Web Services (REST), XML, HTML, JSON, l10n and i18n test.

Strong knowledge of SDLC, Agile (Scrum) methodology for software development, Confluence, Rally and Customers support.

Complete understanding of the QA processes, test methodologies, and software quality management principles.

Expertise in application testing from requirements to post implementation support.

Expertise working with QA tools - JIRA, HP Quality Center, Rational Clearquest and Test Automation using SilkTest /Selenium web driver.

Experience in QA architecture of testing multi-tier client/server applications including usability, compatibility, performance, regression, stress, load, acceptance, Black / Gray box, GUI and API tests.

Excellent planning, problem solving, communication, organizational and leadership skills

Experience

09/2015 – Present FUJITSU US, Sunnyvale, CA

Software Engineer in Test

Responsible for testing FAI Mobil Software Engineering Department products ( developed in Japan and US ) such as Fujitsu Lancer Diagnostics tool, Drivers Installations using Fujitsu Auto installer, Fujitsu hardware diagnostic tools EVTW and EVTX, Hardware devices. Hot fixes and drivers testing/releases, documentation preparation. l10n and i18n testing ( Japanese/French/English ).

09/2001 – 04/2015 BMC software / Marimba, Inc., San Jose, CA

Sr. SQA Engineer

Starting from January 2010 responsible for Quality assurance of BMC Cloud Aspen / CLM 1.0- 4.5 releases. BMC Cloud Lifecycle Management provides an end-to-end automated lifecycle management solution for cloud-based IT hosting environments. It focuses on the planning, governance, provisioning, operation, administration and maintenance of cloud services. Working closely with Cisco engineers on installation and configuration Aspen Cloud in Cisco labs. Supporting BMC field engineers. API automation. GUI automation (Selenium web driver).

Provide guidance and support to local and offshore QA teams. Was responsible for full cycle of QA for BMC/Marimba core products (change Management Software solutions deliver applications and content to any server, desktop or device supporting jre 1.3.x - 1.7.x. Developed test strategy, automation testing process ( Silk ), GUI and usability testing. Data validation of SQL and/or Oracle databases ( by executing SQL scripts ).

Prepare QA plans to ensure compliance to customer requirements. Monitor QA goals and accomplishments using Test Director and Rally tools. Performance, stability and longevity test execution and metrics. Training and hands-on mentoring of QA engineers

Build and Manage QA Solution Lab ( using VMware ESX ) to support Verizon, MetLife and Duke Energy environment

Certification Core Products on Intel and Microsoft

Develop Use cases.

07/ 2000 - 09/2001 Blue Pumpkin Software, Inc., Sunnyvale, CA

Sr. SQA Engineer \ Acting Integration QA Manager

Lead and architect validation integrity process of “AgentSync 1.0” and “PrimeTime Exchange 3.0 “ MRD, functional specifications, installation, functionality. Developed detailed QA test plan and test procedures. Performed extensive hands on integration testing, troubleshooting, software quality management in all phases of development for Blue- Pumpkin Call Center scheduling software supporting Lucent, Aspect, Nortel, Siemens

My consistent approach to good quality helped other QA team members to meet our goals in short span of time

12/ 1996 – 07/ 2000 Aspect Telecommunications, Inc., San Jose, CA

Sr. Systems Integrity Engineer

Took responsibility for full cycle of integration of upcoming products: InfoServer 1.0 (Using TCP/IP, the ISS collects call from CallCenter systems and outputs ISS fact records to the data engine), Producer/ Director 2.0, ReportWriter/ ReportRunner 2.0 (based on CrystalReports 5.0)

Automated regression testing (Silk 5.0) by developing scripts for Windows and Web based applications.

08/1996 – 12/ 1996 Sun Microsystems., Milpitas, CA

Consultant (Saturday and Sunday contract)

Participated in testing Compass Ver.0.5 Integrated Application (for Sun OS)

03/1996 – 12/ 1996 IBM (Santa Teresa Lab.), San Jose, CA

Software Quality Assurance Engineer (contract)

Tested IBM BART ä ( visual development environment ) based on IBM’s SOM ( System Object Model ) which lets develop user-defined functions, stored procedures, and applications using a set of reusable objects on OS/2 or Windows NT. Testing of Code generation files and OLE

EDUCATION: B. S, Engineering / Economics

State University of Management. Moscow, Russia (former Moscow Institute of

Management)

Course work

UC Berkeley Extension, CA

C++, SQL

Personal: US CITIZEN

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