David E. Fink *-***@*******.***
*** ****** ****** ***** ** 19063 tel: 610-***-****
EXPERIENCE: USI Affinity, Philadelphia, Pa
Database Analyst January 2015 Present
Highlights
Increased a divisions lead effectiveness from less than 50% to a consistent 90-95%
oSimultaneously increased producer efficiencies by 17%
Decreased systematic expenses by 14% without compromising revenue
Increased a product line’s yearly revenue by over 8% with a $0 budget (five year pro forma gross revenue is $23.8 million)
Marketing Database(s) Manager: SalesLogix and Microsoft Dynamics CRM platforms
oDevelop and execute systematic and on-demand data integrity procedures
oAnalyze business sectors wants and needs to develop appropriate CRM platform architecture and systematic changes
oWork with business unit leaders to understand and develop their lead distribution
oDevelop and monitor online and offline campaign results through analytics tools and CRM databases, providing key data and ROI models to organizational executives to assess the effectiveness of all marketing efforts
oWork with 3rd party data vendors
oCreated and executed user training programs for multiple CRM platforms: Sales, Marketing, Executives, Account/Client Managers
Data Analytics Manager: Marketing, Executive Committee, Finance, Production Business Units (Life & Health; Property & Casualty)
o Develop systematic reports and analysis for the organization’s executive committee through business analysis
oDesign ad-hoc and systematic reports and Work with IT to deploy and develop systematic reports in business applications
oResearch competitive offerings and provide market intelligence regarding new product opportunities
Manage a team of Data Integrity and Data Analytics Interns
Systems Analyst Manager
oAnalyze and develop organizational systems through QA tests, day-to-day processes, and environmental changes
oReport any issues or errors to IT with procedures and suggestions to correct them
oAssist Operations Executives and Managers with creating efficient work flows and data procedures
oDevelop systems for analyzing product, cross-sell and client data for evaluation of business development opportunities across operating companies
Lead Business Analyst and Application Developer on Insurance Rater Program
oDeveloped through Microsoft Excel and Microsoft Visual Basic
Data Warehouse and Big Data Analyst
oManage the plan, design, and execution between internal and external data with Intelyx, LLC
Client Data Relationship Manager
oClient service representative for USI marketing databases
oDesign data exchange through secure FTP sites and importing data into internal CRM platforms through InaPlex-Inaport program
Member of healthcare reform medical benefits changes IT team
Database Specialist February 2013 January 2015
Marketing Database(s) Coordinator: SalesLogix and Microsoft Dynamics CRM platforms
Data Analytics Coordinator
Systems Analyst Coordinator
Lead Big Data Analyst and Data Warehouse Architect
Client Data Relationship Coordinator
Interim lead Business Analyst and Application Developer on Insurance Rater Program
Social Technology Adoption & Realization Committee Member
Corporate Synergies Group, Mount Laurel, Nj May 2012 – February 2013
Marketing Coordinator
Data Analyst: Sales Cycle, Business Analysis, Department ROI, Producer Analysis/ROI, Client Analysis, Pipeline Analysis, and Client/Prospect Analysis
Managed Corpsyn.com through Joomla
Converted Corpsyn.com to HTML, JavaScript, and CSS files and hosted it independently
Project Lead on redesigning the layout and functionality of Corpsyn.com
Managed and developed reports for Corpsyn.com analytics through Google Analytics
Assisted the SVP of Marketing with the annual budget for the marketing department
Developed and analyzed internal and external marketing surveys used for marketing research
Managed electronic communications
Lead adobe flash designer for internal and external uses
Provided technical, planning, and execution assistance for multiple 200+ attendee HR forums
Managed internal and external video production
Assisted CEO, Senior Financial Analyst, and Vice Presidents with ROI projects
Assisted the SVP of Marketing and CEO with developing and implementing new business models within the rapidly changing healthcare industry
Managed all client and prospect marketing collateral for sales and account management
Corporate Synergies Group, Mount Laurel, Nj January 2012 – April 2012
Marketing Intern
Assisted with the development and content writing of key marketing and sales collateral both for internal and external communications including print and web
Developed and ran reports through SalesForce; a CRM program
Assisted SVP of Marketing with collateral support and marketing research
Fabspeed Motorsport, Ambler, Pa April 2011 – May 2012
Exotic Car Performance Specialist
Manage quality control of all exhaust systems, carbon fiber high performance air intake systems for exotic cars
Installed OEM and aftermarket performance parts on customer and shop exotic cars
Tested performance parts through tuning on DynoJet dyno and track runs
Fabricated Maxflo T304 Stainless Steel exhaust systems and carbon fiber performance air intake systems
Assist the logistics manager with shipping and receiving of all products
Manage Fabspeed Precision’s CNC Laser Engraver
ACCOMPLISHMENTS:
USI Affinity Celebrate Success:
o1st Quarter 2013, April 2014, May 2014 x2, June 2014 x2, October 2014, April 2015, May 2015, June 2015
SKILLS:
Microsoft: Dynamics CRM, SQL Server Management Studio, Access, Excel, Visual Basic, Word, PowerPoint
Adobe: Dreamweaver, Flash, Photoshop, Premier Pro
Other Applications/Skills: SQL, SalesForce, SalesLogix, InaPlex-Inaport, Joomla, HTML, CSS
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, Pa
BBA Major: Marketing Minor: Management Information Systems