Information Technology

Career Profile

IT consultant, having over **+ years of experience in providing and supporting IT technology and infrastructural enhancements to clients and organizations. I am a creative thinker and communicator who facilitates a high level of collaboration in accomplishing projects on-time and under budget.

Technical Proficiency

Windows Servers (2003, 2008, 2012, 2012r2)

Microsoft Exchange Server Migrations

TCP/IP, DNS, DHCP, and Active Directory: Planning, admin, configuration and monitoring

Quality Assurance performance

Windows platform Operating Systems: Planning, admin and configuration

Solid foundation in desktop/laptop platforms

Core Competencies

Good analytical skills; learning agility

High Level of professionalism

Excellent oral and written communication skills

Goal-oriented: creative and proactive

Professional Experience/Selected Contributions

ROBERT HALF TECHNOLOGY – Indianapolis, In. Nov. 2015

Consultant - Support Project Manager/Lead – Sarcom -PCM

Inventoried All IT assets from 15 different site locations within a two week time frame.

Produced Visio documentation of ALL assets at 15 different site locations throughout eastern Indiana

Produced Excel spreadsheet identifying the locations of assets

DIVERSE TECHINICAL SERVICES – Indianapolis, In. July 2015 – Oct. 2015

Consultant – Systems Administrator 3 month contract with client in Rolling Meadows

Administration, maintenance, repair, and support for internal networks.

Action Items:

Updated the switch environment from Cisco catalyst 2960 24 port to Cisco 3560 PoE 48 port gig switches.

Configured Palo Alto firewall for anti-spam and traffic monitoring

Created DHCP server (Virtual Machine (VMware) for client that was utilizing static IP addressing throughout their environment.

Resolved network connectivity issues with infrastructure. Included builds of cat 5/6 cabling, and installing cable runs from patch panel to data drop(s).

Built, deployed, decommissioned and monitored virtual server environment utilizing Vmware Vshpere 5.5

Build, configured, imaged HP desktop, Dell Laptop computers for end users

Upgraded the Lotus Notes environment to Office 365 and install Microsoft office suite onto computers

Add/Moves/Deletions in support of their CISCO VOIP phone system, Call Manager.

Implemented EDI with vendors for electronic invoicing.

INFOSCOPE SERVICES, INC. –Chicago, IL., Atlanta, Ga. July 2014 – July 2015

Senior Management Consultant

Upgraded Microsoft Exchange environment from 2003 to 2013

Supported Exchange 2013 environment

Upgraded Cisco Catalyst 2960 Switch to Catalyst 3560 PoE environment.

Upgraded Active Directory Schema for new exchange environment

Inventoried IT assets for accounting comparisons for accuracy

AECOM - Chicago, IL. Oct. 2006 to May 2014

Systems Analyst III

Supported Remote offices and off-site staff in all of their computing efforts

Resolved Desktop/Laptop, software, mobile device issues for the Midwest Region of AECOM, through the utilization of Computer Associates Unicenter Service helpdesk product.

Imaged and configured HP and Dell desktop/laptop equipment for hardware refreshes of equipment, which includes all software installations and data transfer to new machines.

Maintained and updated hardware inventories for desktop/laptop equipment refreshes, receiving and returning equipment to manufacturer.

MAYER, BROWN, ROWE & MAW - Chicago, IL. March 2005 to Oct. 2006

Server Operations Analyst II/Quality Assurance-Lab Manager

Manage the quality assurance laboratory and the implementation of server related hardware and software components of the firm from concept to production.

Assisted in the overall virtualization project of server consolidation (ESX VMWARE) and worked as a third level support technician resolving issues reported by helpdesk personnel.

Configured server hardware, Compaq, Dell & HP servers for testing

Configured virtual servers utilizing Hyper - V and VMware.

Tested SAN products from XIOTech, Hitachi, IBM and EMC.

NORTHWEST INDIANA MINORITY BUSINESS OPPORTUNITY COMMITTEE

Gary, Indiana Jan. 2003 to March 2005

Network Operations Manager

Located over $1.2 Million dollars of contractual opportunities

Worked with the Minority Business Community in solidifying contractual within the Public and Private sectors of Northwest Indiana.

EDUCATION

Bachelor of General Studies – Indiana University Northwest

Management of Information Systems /African American History

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