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Bank Operation Officer

Location:
Lagos, Nigeria
Salary:
150000
Posted:
December 26, 2015

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Resume:

ELUYEMI, OLADAYO OLADOTUN

**B,Korede Olatunbosun Street,Oke aro B/stop Agbado Station Lagos State.

acsw1h@r.postjobfree.com

070********, 080********

BIO-DATA

Date of Birth: 26th April, 1985

State of Origin: Oyo State

Sex: Female

Religious: Christian

Marital Status: Married

PROFESSIONAL OBJECTIVE

Seeking to be part of a viable organization that offers challenges and prospects for career advancement and to be ready to learn and improve myself in areas that could and would be beneficial to the interest of the organization.

EDUCATION

The Polytechnic Ibadan, Oyo State 2008-2010 HND (COMPUTER SCIENCE)

The Polytechnic Ibadan, Oyo State 2005-2007

ND (COMPUTER SCIENCE)

St Louis grammar school Oremeji,Ibadan 1995-2001

National Examination Council/Waec

WORK EXPERIENCE

UNITED BANK FOR AFRICA (UBA) 2013-Till date

Bank Operation Officer (FRONT TELLER)

Job Description.

Accept money or cheques deposited by customers, verifying records and receipts, and credit customers' accounts.

Paying money to customers according to advice slips, cheques or negotiable documents, and debit customers' accounts.

Balance cash and advise supervisors of cash position or discrepancies.

Identifying customer needs and refer customers to appropriate banking services and specialists and answering customer`s enquiries.

Manage current deposit operations and retail banking operations and products, including management and support of the deposit processing platform.

Implement new product processes and procedures as management dictates including cash related functions.

Adhere to compliance and operational risk controls in accordance with Bank and regulatory standards, policies and practices and to report/correct control weaknesses, compliance breaches and operational defects.

Monitor deposit customer accounts for suspicious/fraudulent/elder abuse activities;

Conduct foreign currency transactions for overseas travelers.

Record transactions and etc.

OTHER EXPERIENCE

National Youth Service Corps JULY 2011- JUNE 2012

IpadeolaBolaji Model College Yewa

Job Description

Physics instructor for senior secondary school students.

Internet Instructor

General students’ assessment

Guidance and counseling.

SKILL/COMPETENCE

Computer Literate and Technical Capacity.

Creative thinking and problem solving.

Team Work and Customer Awareness.

Problem Solving/Analysis.

Project Management.

Stress Management/Composure.

Diplomatically minded and quick in grasping of new concepts, self motivated and confident.

Good communication skills.

Knowledge of customer relationship management as relates to issues.

Knowledge of servicedesk incident logging and knowledge management.

Good knowledge of ICT processes and work practices.

High level of integrity, reliability and flexibility.

Initiative, Creativity and Leadership with good organization skills.

Good personal and developing learning Skill

Proficient use of Microsoft office packages (excel,powerpoint,wordetc).

PROFESSIONAL QUALIFICATIONS

Certified Customer Service Professionals/Call Center Agent(CCSP) (Inview) 2015

Occupational Safety and Health Supervisor(OSHA) May 2012

The Human Resource Business Professional (HRBPSM) (Inview)2015

Extra Curricular Activity

Reading motivational books

Listening to Gospel musics

REFEREE

(Available on request)



Contact this candidate