Bank Operation Officer
Resume:
ELUYEMI, OLADAYO OLADOTUN
**B,Korede Olatunbosun Street,Oke aro B/stop Agbado Station Lagos State.
******@*****.***
BIO-DATA
Date of Birth: 26th April, 1985
State of Origin: Oyo State
Sex: Female
Religious: Christian
Marital Status: Married
PROFESSIONAL OBJECTIVE
Seeking to be part of a viable organization that offers challenges and prospects for career advancement and to be ready to learn and improve myself in areas that could and would be beneficial to the interest of the organization.
EDUCATION
The Polytechnic Ibadan, Oyo State 2008-2010 HND (COMPUTER SCIENCE)
The Polytechnic Ibadan, Oyo State 2005-2007
ND (COMPUTER SCIENCE)
St Louis grammar school Oremeji,Ibadan 1995-2001
National Examination Council/Waec
WORK EXPERIENCE
UNITED BANK FOR AFRICA (UBA) 2013-Till date
Bank Operation Officer (FRONT TELLER)
Job Description.
Accept money or cheques deposited by customers, verifying records and receipts, and credit customers' accounts.
Paying money to customers according to advice slips, cheques or negotiable documents, and debit customers' accounts.
Balance cash and advise supervisors of cash position or discrepancies.
Identifying customer needs and refer customers to appropriate banking services and specialists and answering customer`s enquiries.
Manage current deposit operations and retail banking operations and products, including management and support of the deposit processing platform.
Implement new product processes and procedures as management dictates including cash related functions.
Adhere to compliance and operational risk controls in accordance with Bank and regulatory standards, policies and practices and to report/correct control weaknesses, compliance breaches and operational defects.
Monitor deposit customer accounts for suspicious/fraudulent/elder abuse activities;
Conduct foreign currency transactions for overseas travelers.
Record transactions and etc.
OTHER EXPERIENCE
National Youth Service Corps JULY 2011- JUNE 2012
IpadeolaBolaji Model College Yewa
Job Description
Physics instructor for senior secondary school students.
Internet Instructor
General students’ assessment
Guidance and counseling.
SKILL/COMPETENCE
Computer Literate and Technical Capacity.
Creative thinking and problem solving.
Team Work and Customer Awareness.
Problem Solving/Analysis.
Project Management.
Stress Management/Composure.
Diplomatically minded and quick in grasping of new concepts, self motivated and confident.
Good communication skills.
Knowledge of customer relationship management as relates to issues.
Knowledge of servicedesk incident logging and knowledge management.
Good knowledge of ICT processes and work practices.
High level of integrity, reliability and flexibility.
Initiative, Creativity and Leadership with good organization skills.
Good personal and developing learning Skill
Proficient use of Microsoft office packages (excel,powerpoint,wordetc).
PROFESSIONAL QUALIFICATIONS
Certified Customer Service Professionals/Call Center Agent(CCSP) (Inview) 2015
Occupational Safety and Health Supervisor(OSHA) May 2012
The Human Resource Business Professional (HRBPSM) (Inview)2015
Extra Curricular Activity
Reading motivational books
Listening to Gospel musics
REFEREE
(Available on request)
Contact this candidate