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Customer Service Sales

San Antonio, Texas, United States
December 22, 2015

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Mary Lou Cassell

**** *** *** **

Apt. ***

San Antonio TX, 78229



CGI Federal

Sept2015-November 2015

San Antonio Tx

Customer service Support

●Provide customer support to clients

●Navigational assistance to the customer

Conduit Global

Sept 2014-August 2015

San Antonio Tx

Chat Customer Service

●Assist customer with billing

●Troubleshooting equipment issues

●Sales of equipment

●Sales of device plans

●Exceptional customer service

Aramark Higher Education

Sept 2005-March 2014

West Chester, PA

Finance Administrator

●Maintained duties of office manager, but for twelve locations

●Maintained data entry for PRIMA system

●Performed all cashier training seminars

●Maintained petty cash and concession sales collection and reports

●Prepared and balanced money for special events

●Collected,verified and managed all cash and credit card transactions for 12 locations

●Manually compiled various sales reports

●Implemented and maintained all cash handling procedures

●Provide exceptional customer service

Office Manager

●Managed deposits for five retail and foodservice locations on a college campus

●Created sales reports, change orders, and office supply orders for each location

●Managed cashiers on the floor

●Managed troubleshooting for credit card machine and registers

●Maintained high level of satisfactory customer service

●Provide exceptional customer service

Java City Supervisor

●Placed orders to keep inventory levels stable and maintained quality control

●Created sales reports

●Trained new employees in location

●Maintained high level of satisfactory customer service

●Provide exceptional customer service

Imperial Trading

Jan 2004- May 2005

New Orleans, LA

Sales Representative

●Maintained inventory for thirty locations through weekly reports and orders

●Located products on location shelves and issued necessary credits

●Promoted special sales

●Fostered a positive relationship with location managers and owners

●Provide exceptional customer service

D&K/Tobacco Shack

June 1999-Jan 2004

Bay St. Louis, MS

Customer Sales

●Completed cashier duties for store

●Prepared and served food in deli section as needed

●Maintained high level of customer satisfaction

●Performed safe audits

●Balanced cash and credit sales for the business day

Accounting Clerk

●Maintained correct and up to date retail invoices

●Created weekly sales reports for eight locations

●Created weekly merchandise reports detailing profits for items sold

●Balanced registers for each shift and made deposits

●Provide exceptional customer service

Casino Magic

Jan 1998-June 1999

Bay St. Louis, MS

Soft Counting Room Lead

●Used counting machines to sort bills from table games and slot machines, separated and banded money as completed

●Supervised other counting room employees while counting

●Delivered accurate reports and amounts to primary accounting department

●Daily maintenance on counting machines

●Provide exceptional customer service

References available upon request.

Contact this candidate