Manager Assistant

Michele

Sharie

Silmon

(***)

***- ****

************@*****.***

Education

2012

–

**** *.*.,

Business

Administration- Concentration

in Marketing/Management

University

of

Louisiana

at

Monroe

Skills

• Efficient

in

Microsoft

Word,

PowerPoint,

and

Excel.

• Management

skills.

• Great

customer

service

and

sales

skills.

• Excellent

computer

and

technological

knowledge. Work Experience

August

2011-

May

2013

August

2009-

May

2011

February

2009-

July

2009

CenturyLink

New

Product

Support/

Tier

2

Tech

Support-

Monroe,

La

• Professionally

trained

to

handle

Tier

2

calls

effectively

on

IPTV,

Internet

and voice

issues.

• Assisted

in

training

of

new

employees.

• Familiar

with

computers

and

the

software

the

company

used

daily.

• Experienced

in

new

technology

and

assisting

customers. Shoe

Show

Assistant

Manager- Farmerville,

La

• Key

holder.

• Enforced

policies.

• Managed

projects

efficiently.

• Responsible

for

daily

paperwork

and

keeping

control

of

revenue.

• Trained

and

managed

employees.

Dippin’

Dots

Assistant

Manager- Monroe,

La

• Key

holder.

• Managed

store

while

manager

unavailable.

• Responsible

for

daily

paperwork

and

revenue.

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