**** ******** ***. #*** *******, TX *****
*****@***********.***
April Fay Cardwell
Objective
To obtain a position with a company that is seeking an ambitious and career minded professional, where my experience and acquired skills will be utilized toward continued growth for both myself and the company
2011-Current Stereo Live/ Night Culture Houston, TX
Director of Sales & Events
Backstage, Stage & Greenroom/Artist Manager
• Prospected, networked, booked, organized and worked all Stereo Live shows & events.
• Managed back stage operations, security, hospitality, set schedule, production issues.
• Artist relations/liaison – driving, hosting, special requests, ensuring that all needs of artists were met.
• Concert and Venue operations - Box office, FOH, BOH, Staffing, Production.
• Organization of Festivals, Concerts, Events, Fashion Shows, Dance Shows.
2007 -2011 Bella Elegante/Le Virage Houston, TX
Sales & Event Manager
• Managed venue operations & events.
• Booked, organized and executed all Bella Elegante and Le Virage events.
• Vendor relations, networking, social media, marketing and advertising.
• Organized and managed Staffing, Security, Bar operations, Production, Tradeshows.
2001-2007 Sam Houston Race Park Houston, TX
Sales Manager
• Individually generated $750,000 in sales per year.
• Prospecting new clients, following up on leads, advertising and marketing, ability to earn client trust, manage client book for return/repeat business and sales.
• Involved in several Chambers of Commerce and business associations throughout the Houston area.
• Tradeshows, community networking, Vendor relations.
• Selling and booking of group events, maintaining a standard of superior client service, responsible for planning event from initial contact to close of event, up selling, insurance requirements.
• Liaison between client, vendors and SHRP.
• Team building, Park and Rides, Charity Events, Weddings, Corporate events.
2000-2005 Reliant Park (Aramark) Houston, TX
Luxury Suites Supervisor and Event Supervisor
• Supervised 30-50 suite attendants/suites during events at Reliant stadium, Reliant Center and Reliant Arena, ensuring extraordinary service standards.
• Coaching and disciplinary actions, handling client troubleshooting and satisfaction issues.
• Maintained culinary service standards for guests, maintained relationships with CEO’s, VIP’s, and Corporate heads to ensure their visitors and clients received excellent treatment and every need was met.
• Supervised /executed successful events at Reliant Stadium such as Super Bowl, Texans games, College games, Soccer games, Live Stock Show & Rodeo, Concerts, and Reliant Center events such as Nutcracker Market, Boat show, Home show, Car show, Dog show, Product launches, Oil & Gas convention, etc.
• Worked the Astrodome and Astro-Arena before Reliant Park was opened.
1996-2000 Superior Technical Resources Syracuse, NY
Computer Programmer Lockheed Martin
• Computer Programming, PC software development of Interactive Electronic Technical manuals (IETMS) for the US Navy.
• Responsible Individual (RI) of contracts and projects which included overseeing team members, troubleshooting and quality assurance (QA) of project before deadline delivery to customers.
• SGML programming, Graphics, Interleaf desktop publishing, meeting contract deadlines.
1990-1996 Griffiss Air Force Base Rome, NY
Sales Manager/ Morale, Welfare, Recreation Director
• Responsible for selling, booking, and advertising special events on base. Managed Officer’s Club, NCO Club and Base Golf clubhouse.
• Consumer relations, sales and booking, MWR office operations, planning and execution of base wide events, overseeing event staff, scheduling.
• Responsible for coordination of Base military functions such as Dining Outs, Division/Unit dinners, Media events, Air shows, Commander’s events, Deployment events, Welcome events, Youth Center activities, Bingo program, organized visits for high ranking military and government officials.
• Assistant to MWR commander, held secret security clearance, government protocol procedures.
References
• Carlos Castillo 832-***-**** Stereo Live
• Tabitha Smith 832-***-**** Bella Elegante/Le Virage
• Sherran Domescik 281-***-**** Sam Houston Race Park
• Lt. Jack LaLone 315-***-**** Griffiss A.F.B.
• Erik Fay 832-***-**** Personal Reference