Customer Service Maintenance

Joseph Mazzella

*** ***** **** ****** *******, NY 11691

Mobile: 646-***-**** Email: ********@*****.***

Work Experience

ISS World Terminal C (LaGuardia Airport C) Queens, NY

Maintenance Worker 05/2015 to 09/2015

Cleaned and disinfect 3 arrival restrooms, floors change had towels and tissue dispensers.

Polished stairwells metal railings and carousels.

Swept floors and carpets, disposed of trash changed trash liners.

Cleaned windows inside and outside terminal and plastic and glass garbage containers.

Returned lost items to supervisor.

NYC Department of Sanitation Queens, NY

Maintenance Worker 04/2012 to 04/2015

Swept out selected area streets as selected by the supervisor.

Worked with other co-worker as directed by the supervisor.

Picked up garbage and disposed of refuse.

Swept and mopped sanitation headquarters; cleaned bathrooms, changed paper towels and toilet tissues.

Picked up left over tools and put them back in closets.

Airserve Corporation (LaGuardia Airport Terminal D) New York, NY

Custodial / Cleaner 06/2011 to 01/2013

Cleaned and sanitized arrival and departure men’s rooms.

Changed hand towels and toilet tissues dispensers.

Changed trash cans liners.

Answered questions from customer on where to find public and taxi transportation.

Returned lost items to baggage claim.

Assisted Supervisor in unloading janitorial supplies and stock shelves.

Wildcat Service Corporation New York, NY

Custodial / Maintenance 11/2010 to 04/2011

Cleaned and improved public spaces and foreclosed properties to improve selected neighborhoods and maintain property values.

Answered questions from merchants and home owners about Wildcat’s services.

Worked closely with team members and followed oral and written instructions from supervisors.

Took responsibility for cleaning assigned streets; pick up litter from sidewalks, curb lines, and Tree pits.

New York City Department of Parks & Recreation Bronx, NY Maintenance Worker 10/2008 to 07/2009

Performed exterior maintenance duties throughout several parks and playgrounds.

Cleaned and sanitized comfort station, safely disposed of litter and debris.

Ensured all park benches, shoveled snow and rank leaves.

Painted park benches, and playground equipment.

Provided customer service to all park patrons: answered questions and directed them to different areas of the park.

Castle Hill Community Center New York, NY

Maintenance Worker 06/2007 to 05/2008

Cleaned and swept outside area and community center.

Mopped and swept floors and removed garbage.

Assisted in moving chairs and tables for party events.

Helped to unload delivery of kitchen supplies and stock shelves.

Education

Wildcat Corporate Services Work Readiness Certificate New York, NY 05/2011

Monroe Business Institute AAS in Computer Science Bronx, NY 09/1987

Saint Raymond High School High School Diploma Bronx, NY 09/1977

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