Quality Assurance Engineer

Christopher S. Newby

***** *** ***** **. ******, TX 78759

*************@*****.*** 512-***-****

Qualifications

Hard working, team oriented Quality Assurance Engineer with years of in the field experience and the ability to learn how things work quickly. Excellent problem solving and troubleshooting abilities with a proven track record of being able to learn new skills and improve upon techniques when required. Twelve years of manual and automatic QA script writing and testing. Broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support. A+ Certified.

Professional Experience

3M Corp – Austin, Texas

September 2013 to August 2015

IT Quality Assurance Tester/Engineer iii

QA Tested parking and tolling software and hardware/firmware including user acceptance, smoke, sanity and regression testing

Creating and testing of bugs/defects using Microsoft Visual Studio Team Foundation Server and Jira

Creating and ran test cases based off of User Stories as well as created ad-hoc tests for full testing coverage

Ran SQL queries to test database and verify data integrity

Working in a Scrum/Agile environment with sprints ranging from one week to one month

Used software including Microsoft Test Manager, Jira, Microsoft TFS, HP Quality Center, Visual Studio, SQL Server, Linux, Wireshark….

Entropic Communications – Austin, Texas

November 2004 to July 2013

Technical Engineer / Quality Assurance (QA) Lead

“Go to guy” for all stream player and miscellaneous hardware needs for the Austin location

Designed and maintained new modulated cable systems for all company locations

Designed and implemented long duration “burn in” stations for stress testing of our Set Top Box software and hardware

Was in charge of building and maintaining modulated stream players, consisting of PC maintenance and repair for Windows and Linux systems

Travelled to customer sites and worked directly with customer to help with end user testing and attended technical conventions to learn more about products in the field

QA Tested the software and hardware of Set Top Boxes including user acceptance, load and regression testing

Created test plans with manual tests as well as automated test scripts using python

Used software including TeraTerm, HP Quality Center, Python, JIRA, Sharepoint, RedRat, SQL, Linux…

Xplore Technologies – Austin, Texas

March 2003 to November 2004

Certified Computer Service Repair Technician

Certified Computer Service Repair Technician

Component level computer repairs on tablet PC including replacing CPUs, hard drives, memory, LCDs, touchscreens, motherboards and motherboard components

Tested and performed Quality Assurance on repaired tablet PC

PEQ Consulting – Austin, San Antonio, Texas

October 2001 to March 2003

Contract Computer repair and Install

Responsible for Desktop and notebook computer repair

Handled Technical Support, Data Migration and Software Testing

Followed strict testing methods according to outlined procedures

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