Customer Service Active Directory
Resume:
Matthew George
Canton, OH *4709
Phone: 330-***-****
Email:acsve9@r.postjobfree.com
OBJECTIVE:
To obtain a position where I can aid business entities by utilizing my knowledge of VMware, Windows Server, networking, and computer applications, while helping those around me acquire and apply technical knowledge.
TECHNICAL SKILLS:
MS Windows 98, 2000, Me, XP, Vista, 7, 8, 8.1
Vipre, MacAfee and Panda Corporate antivirus
MS Server 2000, 2003, 2008, 2008r2, 2012
Acronis Backup and Symantec Backup Exec
MS Small Business Server 2003, 2008, 2011
VMware ESXi, Vsphere, Physical to Virtual
Active Directory/ Group Policy
Labtech and Continuum Monitoring software
MS Exchange 2003, 2007, 2010
Unix/Linux Ubuntu, Redhat, Backtrack
MS Office 2000, XP, 2003, 2007, 2010, 2013
SonicWall Routers, Cisco IOS
Barracuda E-Mail services
VPN, Firewall, DNS, VLAN
Network administration and security
Disaster recovery
Computer repair, maintenance, and troubleshooting
Extensive customer service capabilities and a team player.
COMPTIA A+ certified Career ID COMP001020219852
EMPLOYMENT:
4/14- current
McNeil and NRM Inc. – engineering and manufacturing company with 80+ employees and offices in other countries
Network Administrator
Manage all Microsoft servers, workstations VMware vCenter, all network equipment, phone system, security system
Implement in house backup system using Acronis VMware vcenter and hp tape autoloader as well as a NAS
Implement spiceworks
Restructure network infrastructure
Manage solid works Vault and license manager
Implement new firewall with gateway antivirus, new security policy, increased security on SSL VPN
Changed service providers to save company significant amount of over head
Implement IP camera and DVR system
Upgrade VMware and Microsoft Servers
5/11-4/14
Area51 Consulting fka TCI Data Solutions -Managed Services IT Company for 100+ companies who outsource their IT
MSP Network Administrator
Implement multiple MS Server environments including MS Server 2008, 2008R2, 2012, Small Business Server 2008, and 2011. Including setting up Active Directory and Group Policy.
Manage multiple MS Server environments including MS Server 2000, 2003, 2008, 2008R2, 2012. Small Business server 2000, 2003, 2008, 2011.
Implementing and managing VMware ESXi hosts with iSCSI NAS datastores in a data center environment.
Using Acronis VMProtect 8 to ensure that virtual machines are backed up and ready for disaster recovery.
Disaster recovery using Acronis backup and recovery for the imaging of physical servers onto external storage to be prepared for Virtualization recovery to ESXi host.
Implement and manage terminal servers for hosted cloud computing domains including Windows 7 Enterprise and MS Server 2008R2.
Manage Exchange Server 2003, 2007, 2010, 2013.
Implement and manage multiple routers including but not limited to Sonic Wall TZ series and Cisco Small Business. Setting up VPNs, firewalls, and security filtering.
Setup wireless networks using multiple WAPs and SSIDs.
24x7 monitoring client’s workstations and servers using Labtech and Continuum MSP software.
Implement switching and routing within Vlan environments.
MSP Help Desk – phone call and email communications assisting clients with
various Windows issues
Sever issues
e-mail issues
mal-ware and virus issues
hardware issues
Microsoft Office issues
EMR (electronic medical records) issues
2/09-Current Matt’s Computer Service
Build custom PC’s specific to client needs
Repair clients computer either software or hardware issues
Setup networks with routers and wireless
10/08-3/09 Tru-Bridge – customer service for Medicare insurance
Call back interested Medicare recipients and help them find additional plans
11/06-4/08 Teleperformance USA- Cox Cable tech Support for High Speed Internet
Help customers with internet connection problems with computers, game systems and other devices
EDUCATION:
2012 Stark State University
Network Administration and Security Associates Degree
Contact this candidate