Project Manager Management

Victoriya Tuzman, PMP

*** ******* **** *******@*****.***

Newton, Massachusetts 02459 617-***-****

Profile: PMP Certified Project Manager

~ Over 20 years of progressive experience leading high-profile projects to successful completion ~

Practiced overseeing multiple simultaneous projects using standard methodologies to manage resources, timelines, budgets, change and risk.

Equally strong in analyzing existing business processes and delivering process improvement recommendations.

Effective in bridging gaps between executives, vendors, subcontractors and technical staff to clarify business needs and develop functional and technical specifications.

Proven track record in delivering complex IT initiatives supporting retail, HR, financial and accounting applications.

Recognized as an effective leader in training diverse project teams and managing workforce with geographically dispersed resources in the US, Germany, Australia, China and India.

Excellent communicator with an emphasis on building and fostering strong team and client relationships.

Functional Competencies Include:

Project Management

Change & Risk Management

Project Budgeting & Planning

Executive Assistance

Resource Selection/Management

Training Design & Presentation

System Integrations

Vendor Management

PROFESSIONAL EXPERIENCE

Fidelity Investments, Boston

Sr. Solution Delivery Project Manager, 03/2015-Present

As a member of the Solution Delivery organization, responsible for leading complex business-driven IT initiatives, influence and partner with WI business community on building a collaborative framework for program delivery. Provided leadership and support to business and system partners through requirements gathering, process development and training programs. Serve as a liaison for Executive Panel between Business and IT, to ensure Business, Legal, Risk and Regulatory Compliance requirements are met. Monitor project plans, budgets, change requests and align resources,

Responsible for managing the delivery of several key SPS Global initiatives, utilizing Agile, Waterfall and Hybrid methodologies:

Alternate ID - provide international participants the ability to create unique username leveraging Fidelity proprietary benefits platform. Extend search capabilities to Fidelity Phone Reps leveraging the new username and INumber.

Multicurrency Display (MCD) – allow international participant the ability to conduct business with Fidelity across NetBenefits, Fidelity.com and NetBenefits OUS in their preferred currency.

Automated Authentication- Implement automated international participant authentication on all OUS voice channels, similar to current US authentication:

oAllow OUS callers to authenticate using INumber, alternate id or SSN

oRoute calls based on authentication identifier provided by participant (e.g. if they provide SSN, route to a US call center

Net Benefit Outside US Re-write - Re-write of the existing Net Benefits Application to the New Technology Stack, utilizing company direction for Single Page Architecture, Single Sign-on, and Responsive pages

Executive Briefing and Assistance – Back-filled formal executive assistant role

CVS Caremark Woonsocket, RI

IT Project/Program Manager, 07/2014-03/2015

Responsible for managing the rollout of two, key HR projects, both corporate and retail facing. Actively managed all facets of the project resulting in minimized variance between forecasted and actual resource utilization, scope management and change controls, and impact and risk analysis. Developed comprehensive testing and deployment strategy and effectively managed both through execution

MyLife and Minute Clinic Portal- Program Manager -The MyLife initiative focuses on replacement of an existing collaboration tool with an internal portal to improve internal efficiency and ultimately positively impact customer experience.

oSegregated MyLife initiative into two cross functional but independent projects which allowed for better management of budget, resources and deployment.

oRenegotiated several SLA’s pricing model to a fixed-bid contract allowing us to higher rate of utilization of vendor resources at a lower price point. Resulting savings in vendor expenses - $250K

Payroll Conversion from HRMS to AOH Transition: IT Project Manager -The AON Hewit conversion is part of HR’s Shared Service pursual of a 2nd generation business process outsourcing agreement. Focused on implementation of master data repository, creation of process infrastructure that supports the new tool and replacement of key components of the Corporate and Store Application with Aon Hewitt proprietary software components.

oServed as a liaison between application development and other key IT and business stakeholders including SMART, Ariba, Redesign and deploy of my IT Service Application, Transition of the 1-800 support call center,

TJX COMPANIES, Framingham, MA

IT Project Manager, 07/2012 – 07/2014

Managing CTC Remediation projects for corporate applications as part of TJX Data Center Migration

Managed all aspects of each assigned project from Inception through the final stages, including design, vendor sourcing and selection, and overall project management

Focused on Upgrading Corporate and Store Applications, such as ACT!, Adagio, APIS, and Esteem connection, Refund Management, Oracle Payroll System to use the current TJX Enterprise Architecture standards for Technology, Network, and Performance.

STATE STREET CORPORATION, Boston, MA

IT Project Manager, State Street Corporation, 12/2008 – 04/2012

Managed high visibility, medium- to large-scale projects throughout the project lifecycle, from initial contract through implementation, including analysis, design, estimating, and budgeting. Consistently delivered excellent results by or before deadlines, on or under budget, by prioritizing, scheduling and coordinating with business units while ensuring project requirements, scope, and change management policies are followed.

Datacom to DB2 Conversion

Pricing Vendor Feed Application

Outsourcing and Business Transformation of Pricing and International Sites Application.

Acquisition of the Deutsche Bank’s. Playing a key role of managing GmBH reporting, risk and transaction cost analysis, performance measurement, and regulatory compliance. Visited Munich office for on-site training to learn and fully understand German tax law requirements. Managed projects created by numerous releases over subsequent four years

Senior Business Analyst / Project Leader, State Street Corp., 3/2003 - 12/2008

Key contributor in the analysis, design, estimation, testing, implementation, and coordination of medium to large-scale projects for Client Technology Integration team (CTI)

Business Analyst, State Street Corp., 11/1995 – 3/2003

Key contributor in the analysis, design, estimation, testing, implementation, and coordination of medium to large-scale projects for Client Technology Integration team (CTI)

Mainframe Analyst / Developer, State Street Corp., 11/1989 – 11/1995

Played leading role as Senior Developer/Analyst in creating major financial and accounting applications for clients. Analyzed, developed, tested, implemented and supported systems such as Electronic Trade Delivery, Multicurrency Horizon Accounting System (MCH), Capital Stock Client Specific Reporting and Reconciliation.

EDUCATION CERTIFICATIONS NOMINATIONS

Nominated for CIO Award for GmBH effort

Certified Project Management Professional (PMP); Member, Project Management Institute (PMI)

Certified Client Server Application Development Program

MS, Automation of Technical Processes and Production, Kiev National Economic University

AS, Automation of Technical Processes and Production, Moscow Technical University of Communication and Informatics (MTUCI)

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