SHANDRINA DUNCAN
Palmetto, GA 30268
(H) 770-***-**** (C) 404-***-****
*********@*****.***
OBJECTIVE:
Office professional seeking administrative position where I can utilize my education and professional skills with an opportunity to gain additional knowledge and make a creditable contribution to the success of the company.
EDUCATION: Business Office Administration (Certificate) Morrow, GA 2010
United Educational Institute G.P.A. 4.0
Microsoft Office (Certificates) Atlanta GA 2002
New Horizons Computer Learning Center
Public Relations (Certificate) ` Atlanta, GA 1991
National Business Institute G.P.A. 4.0
PROFESSIONAL SKILLS:
Excel
PowerPoint
Word
Publisher
Access
Outlook
Type (45+ wpm)
Office Administration
Accounting Principles
Business Calculations
Marketing
Human Resources
Customer Service
Communications
EXPERIENCE:
Menasha Packaging, Union City, Georgia, August 2014 to Present
Quality Assurance Lead/Auditor
Support the implementation and maintenance of formal quality systems
Provide daily support on quality related issues; communicate quality performance through standard reporting
Perform both internal and external audits on materials and products for conformance to specifications and expectations of the vendor
Conduct hourly inspections of production lines
Responsible for releasing finished production including verification of all document completeness and maintaining document and system integrity
Maintain cycle counts, conduct incoming inspections, review and file quality and other records
Perform investigations to determine possible reasons for variances
Complete PTS reports to validate consumption, production and damaged goods
Generate Nonconformity Reports as concerns are identified and/or investigate the reporting’s and findings
Maintain and assist with quality system long term, including product specifications and document control
Assist in problem resolution on the manufacturing floor
Drive continuous quality improvement as well as the execution and continuous improvement of quality policy and procedures in accordance to company guidelines
Naturally Fresh, Atlanta, Georgia
Machine Operator/Quality Control Technician, March 2011 to March 2014
Tested equipment to evaluate the materials or products and records data from test procedures and inspections.
Performed tests to ensure the machine was set properly, and then operate the machine for normal production.
Performed visual inspections on incoming materials and review final products to ensure quality specifications are met
After production was completed, cleaned and recalibrated machines.
Created production reports for the machines they operate.
DB Roberts, Peachtree City, Georgia
Kitter/Shipper, December 2006 to April 2008
Collated materials and place materials into containers,
Performed pre-assembly duties, which included; cutting boxes, and opening and stocking of
assembly lines and final assembly of materials in to packaged products
Assembled kits for shipping.
Weighed packages and enter shipping info into systems to process and create labels
AT&T, Atlanta and Alpharetta, Georgia
Office Clerical Assistant, April 1999 to December 2004
Performed various clerical duties and ordered and maintained office supplies.
Organized and maintained filing system for office and created spreadsheets.
Scheduled meetings, coordinate reservations of conference rooms, report time, and make travel arrangements.
Process incoming and outgoing U.S. Mail, overnights and other ground/air shipments.