Microsoft Office Information Technology

Mojgan Raoufi

**** *** ***. #** • New York, NY **028 • 917-***-**** • ******.******@*****.***

Professional Profile

Multi-faceted, technically skilled and highly dedicated professional with solid and diverse experience in managing QA/QC functions of a clinical Laboratory. Skilled in validating new test procedures, troubleshooting various laboratory systems and developing test methods. Demonstrated ability to respond quickly and appropriately to unexpected changes of daily work activity. Excellent leadership and organizational skills with ability to motivate people and train/develop staff. Possess strong analytical and problem solving skills with high attention to detail. Proactive and results oriented with excellent interpersonal and communication skills, experienced in working with different teams and individuals at all level.

Professional Experience

Harlem rheumatology, New York, NY (Part Time) 2015 – Present

Laboratory Technologist

Implemented and installed a new ELISA Laboratory

Performed Lab tests in a Rheumatology practice

Managed interfacing of the laboratory equipment to EMR system

Created Access database for patient studies

Montefiore Medical Center, Bronx, NY 2004 – 6/2013

Senior Supervisor Hematology and Advanced Coagulation Laboratory (QA/QC)

Managed QA/QC for the Hematology and Advanced Coagulation Laboratories including all regulatory requirements. Created statistical reports using UnityRealtime. Participated in 10 hospital inspections for CAP and NYSDOH

Managed projects for the Hematology and Advanced Coagulation laboratories:

Validated and implemented new automated and manual test systems.

Wrote, validated and implemented auto-verification rules in the pathology middleware system. Managed the laboratory functions of the MIS projects

Performed routine Hematology and coagulation testing as needed and covered emergency weekend test requests

Managed daily QA/QC functions of the Hematology and Advanced Coagulation Laboratories:

Monitored TATs and other QA indicators

Responded to physician inquires of problem test results. Documented and investigated incident reports.

Performed troubleshooting on test systems

Experienced with LIS and middlewares: including ULTRA, SOFT (SCC), WAM, and Data Innovation Int. Manager

Chairperson for the Department of Pathology Labor Management meetings

Organized continuing education seminars for the Hematology and Advanced Coagulation department

New York Blood Center, New York, NY 1995 - 2004

Laboratory Technologist-Lead

Performed technical, analytical and troubleshooting duties working on an independent basis under supervision. Operated and maintained sophisticated instruments and equipment used in the laboratory.

Demonstrated ability to perform detailed work and maintain a high level of accuracy.

Education & License

Certificate in Electronic Health Information Technology, (HIT), (CEHR) 2015: Hostos Community College, Bronx, NY

MS in Computer Science, 2000: Pace University, New York, NY

BS in Biology, 1995: University of Memphis, Memphis, TN

NYSDOH Clinical Laboratory Technologist

Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint and Outlook (Specialist)

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