Multi-faceted, technically skilled and highly dedicated professional with solid and diverse experience in managing QA/QC functions of a clinical Laboratory. Skilled in validating new test procedures, troubleshooting various laboratory systems and developing test methods. Demonstrated ability to respond quickly and appropriately to unexpected changes of daily work activity. Excellent leadership and organizational skills with ability to motivate people and train/develop staff. Possess strong analytical and problem solving skills with high attention to detail. Proactive and results oriented with excellent interpersonal and communication skills, experienced in working with different teams and individuals at all level.
Harlem rheumatology, New York, NY (Part Time) 2015 – Present
Implemented and installed a new ELISA Laboratory
Performed Lab tests in a Rheumatology practice
Managed interfacing of the laboratory equipment to EMR system
Created Access database for patient studies
Montefiore Medical Center, Bronx, NY 2004 – 6/2013
Senior Supervisor Hematology and Advanced Coagulation Laboratory (QA/QC)
Managed QA/QC for the Hematology and Advanced Coagulation Laboratories including all regulatory requirements. Created statistical reports using UnityRealtime. Participated in 10 hospital inspections for CAP and NYSDOH
Managed projects for the Hematology and Advanced Coagulation laboratories:
Validated and implemented new automated and manual test systems.
Wrote, validated and implemented auto-verification rules in the pathology middleware system. Managed the laboratory functions of the MIS projects
Performed routine Hematology and coagulation testing as needed and covered emergency weekend test requests
Managed daily QA/QC functions of the Hematology and Advanced Coagulation Laboratories:
Monitored TATs and other QA indicators
Responded to physician inquires of problem test results. Documented and investigated incident reports.
Performed troubleshooting on test systems
Experienced with LIS and middlewares: including ULTRA, SOFT (SCC), WAM, and Data Innovation Int. Manager
Chairperson for the Department of Pathology Labor Management meetings
Organized continuing education seminars for the Hematology and Advanced Coagulation department
New York Blood Center, New York, NY 1995 - 2004
Performed technical, analytical and troubleshooting duties working on an independent basis under supervision. Operated and maintained sophisticated instruments and equipment used in the laboratory.
Demonstrated ability to perform detailed work and maintain a high level of accuracy.
Education & License
Certificate in Electronic Health Information Technology, (HIT), (CEHR) 2015: Hostos Community College, Bronx, NY
MS in Computer Science, 2000: Pace University, New York, NY
BS in Biology, 1995: University of Memphis, Memphis, TN
NYSDOH Clinical Laboratory Technologist
Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint and Outlook (Specialist)