Manager Training

Robin (Rob) J. Davis

*** ********* ***** * Brandon, FL 33511 * 813-***-**** * *********@*****.***

OBJECTIVE: Financial Services/Marketing Manager/Education and Training Manager – Seeking to interview for a position where over twenty years of sales, marketing, education and training management experience will add value and bottom line results.

SUMMARY OF QUALIFICATIONS

Provide Financial Services to potential customers and educate them on products and services offered by our company.

Extensive experience in organizational and training development.

Coached and facilitated adult learning principles, instructional system design, strategic planning, and project management.

Skilled in Microsoft Office Suite, Campus Vue, and File Maker.

Directed a team of 12 Admissions Representatives to meet high performance standards.

Produced 20 million dollars in revenue annually towards the overall site budget.

Produced higher performance standards and enhanced productivity during periods of shrinking budgets.

Problem solver, driven to succeed with strong interpersonal and negotiations skills.

Dynamic leader and team builder, consistently motivating others towards success.

Excellent communication and presentation skills.

RELEVANT ACCOMPLISHMENTS

2012-Present Independent Contractor, Primerica Financial Services, Tampa, FL

As an independent contractor for the largest financial marketing organization in the country, I have invested the time frame from August 2012 to the Present offering financial service programs to clients in the greater Tampa area. After obtaining state licensure and proper appointments, I provide financial programs that ranged from investment accounts, insurance and debt elimination programs.

2009-2012 Director of Admissions, Everest University Online, Tampa, FL

Managed a team of twelve Admissions Representatives with the responsibility of making $20 million dollars in annual gross revenue for the site.

Conducted Weekly Training Sessions to insure that the Admissions Representatives were proficient in their day to day duties.

Directed and provided education and training programs to assist in meeting glide path, weekly production goals.

2007-2009 Senior Admissions Representative, Everest University Online, Tampa, FL

Facilitated web-based and computer-based training for all Admission Representatives on the team as the Team Mentor and go to person.

Provided coaching and training and assisted the Director of Admission with day to day activities to keep the team focused and meet team goals.

Devised a Weekly End of Week Report to show production progress to key leadership.

2006-2007 Enrollment Counselor, University of Phoenix, Tampa, FL

Facilitated web-based and computer-based training for all Admission Representatives on the team as the Team Mentor and go to person.

Provided coaching and training and assisted the Director of Admission with day to day activities to keep the team focused and meet team goals.

Devised a Weekly End of Week Report to show production progress to key leadership.

2005-2006 Loss Prevention Manager, Sears Holdings Corporation, Winter Haven, FL

Managed Safety and Security programs to protect store operations and assets of over 4.5 million dollars.

Provided proficiency training for 85 associates assigned to the store.

Managed the Operational and Physical controls resulting in 1.2 shrink percentage goal, resulting in a positive net gain for the company.

Analyzed reports to detect any trends that can impact the company’s net profit.

2004-2005 Test Administrator, MacDill Education Center, Tampa, FL

Managed and administered Computer-Based, Web-Based, and paper based exams for over 1700 military and civilian personnel annually.

Maintained and secured over 1000 controlled test materials.

Scheduled military and civilian personnel for various exams required by the military and off duty education agencies.

2003-2004 Academic Advisor/Test Examiner, MacDill Education Center, Tampa, FL

Conducted academic counseling to 750 personnel desiring advice on pursuing higher education.

Provided and secured exams for CLEP, DANTES, Excelsior, SAT, ACT, ASE, and proctored exams for several colleges and universities.

Provided Test Control and Administration for over 1000 controlled exams.

2002-2003 Loss Prevention Manager, Sears Holdings Corporation, Suwanee, GA

Managed the security and currency controls to insure proficient store operations.

Directed, trained, and managed 60 personnel in Loss Prevention procedures.

Assisted in improving stores losses of over one million dollars from the previous year.

1999-2002 Logistics Group Training Manager, Base Training Manager, Unit Training Manager, MacDill AFB, Tampa, FL

Responsible for the direct management, administration, and controls of training programs for over 1200 personnel.

Taught over 200 hours of classes to supervisors and trainers stressing team concept and motivational principles.

Managed the Tuition Assistance Programs for over 1200 personnel.

Instructed training methods and techniques to mid-level and upper-level supervisors.

Managed the Graduate Survey program and coordinated over 2000 surveys resulting in a 100% return rate.

Analyzed job performance data with Subject Matter Experts and developed lesson plans and training guides to assist with keeping personnel proficient in their jobs.

Education

B.S. Business Management, University of Phoenix, Tampa, Florida

A.S. Education and Training Management, Community College of the Air Force, Gunter, Alabama

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