Higher Secondary Manager

RESUME

Shoaib Mirza

Contact no : 975-***-****/966-***-****

Email-id : ************@*****.***

Career Objective:

To secure a challenging position where I can effectively contribute my skills, and innovative ideas to get knowledge in the work oriented environment.

Qualification:

Graduation

PMB Gujarati Science College(Bsc)

Intermediate

12th From Govt.Boys Higher Secondary School

10th From Unique Higher Secondary School

Strengths:

Excellent command over English (Verbal & Written)

Ability to assess candidate's technical ability; identify and match candidate's behavioural traits.

Self-starter, motivated and detailed/results oriented.

Creative and resourceful to provide solutions to both the sales force and clients.

Strong organizational skills.

Excellent inter personal skills.

Open to work in Rotational shifts.

Honest.

Flexible and innovative.

Converting innovating ideas to design.

Good Communication and Organizational skills.

Experiences:

Software Galaxy Systems:

US IT recruiter:

Job Responsibilities:

Identify candidates to fill internal and client openings through cold calling, internet recruiting, referral generation, social networking etc.

Review resumes, conduct phone screens, in-person interviews, and reference checks.

Understand and summarize candidate's key strengths, liabilities, and requirements.

Maintain contractor relationships to foster future business and identify new opportunities through existing clients.

Proactively recruit and maintain relationships with highly sought after candidates for client marketing.

Teleperformance:

Yahoo Content Reviewer (Non voice process):

Job Responsibilities and duties:

Successfully resolve complex advertisement classification through the use of multiple customer tools.

Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.

Successfully resolve queries through CRM & Knowledge Base.

Utilizing a knowledge base to troubleshoot issues quickly and effectively

Critical thinking, proactive attitude, strong communication skills.

Extremely detail-oriented with the ability to develop thorough corrective and preventative plans.

Extremely articulate and present a professional image.

Experienced with standard business applications including MS Office.

Strong team-building and leadership skills focused on production-oriented goals.

Participates in additional training courses when needed.

Performs other related duties and assignments as required and as assigned by supervisor or manager.

Flexible to work in various shifts influenced by current business needs.

Technical Skills:

Languages: C, C++, Core Java, Advance Java, C#.

Web Languages: ASP.NET,HTML

Database :Microsoft SQL Server 2005,2008

Operating System : Windows XP,2007

Certification:

GNIIT (Software Development)

Personal Details:

Name

Shoaib Mirza

Date Of Birth

9-10-88

Father’s Name

Marital Status

Wasi uddin Mirza

Unmarried

Experience

1)4 months as a Web Research Analyst in Pune.

2)6 months + experience as a US IT recruiter.

3)1 year + experience as Content reviewer.

Gender

Male

Languages Known

English,Hindi,Urdu

Hobbies

Internet Surfing, Computer Games, Listening Music, Book Reading, Cricket.

I here by affirm that the above information is true to the best of my belief.

SHOAIB MIRZA

Place: Indore

Contact this candidate