Customer Service Insurance

DENISE HEIMEL

**** ***** ***** ** *, Rosemount, MN 55068 612-***-**** *******@***.***

OBJECTIVE

Intermediate-level position in medical coding, billing Office and also looking to work front desk and billing patient accounts.

QUALIFICATIONS

Telephone Skills Customer Service Personal/Co-payments entry NexGen Medical records Detail-Oriented

CPT/ICD9 coding Problem Solving Filing UroChart Calculating EPIC

Meet Deadlines Multitasking Organization AxiUm Cerner Data Entry

MS Office Aging Reports Insurance changes Filing claims

EDUCATION

Rasmussen College Eagan, MN

Health Information Technology/ Medical Coding Certificate 2006-2008

Associate Degree/ Diploma 2004-2005

RELATED EXPERIENCE

Empi December 2014- Present

Aerotek temp here before hired June 2014- December 2014

Work AR to get claims process by insurance

Call insurance to get insurance to process claims

Resubmit claim with request information

Insurance Overload Services

UCare-Claims Examiner Minneapolis, MN December 2013 – April 2014

Process state and Medicaid claims for COB in Amisys system

Account Temps

University of Minnesota- School of Dentistry- Coder Minneapolis, MN October 2013 – November 2013

ICD 9 and CPT coding in Oral Maxillofacial

Work on follow up on Denials, use axiUm System

Little Surgical and procedures coding

Aerotek

Metro Urology-Coder Woodbury, MN July 2013- October 2013

ICD 9 and CPT coding in Urology c

charge entry

Work on NexGen and UroChart and Super Bills for filing Claims on EMR

Run weekly lab reports and daily report on charges entered and some Epic

Health Care Billing Resources Eagan, MN

Abstract Coder February 2013- May 2013

Abstract coding in Urology, Breast Cancer and Surgical specialty

ICD 9 and CPT Coding

EMR and Cerner

Central Pediatrics Woodbury, MN

Coder/Business Office March 2006- January 2013

Coding ICD 9 and CPT

Charge/data Entry

Personal/Co-pay, Aging Report

Schedule appointments, set up new accounts, Insurance Changes

Handle Bill codes and collection accounts set up payment arrangement with patients

Northland Insurance Company, St. Paul, MN October 2000- March 2006

Senior Operation Clerk,

Pull files for email request, request files from Iron Mountain,

Take down processing cart, count in Endorsement, backup receptionist on multi line phone and mailroom clerk

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