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Senior Project Manager/Technology Manager

Atlanta, Georgia, United States
December 22, 2015

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*** ******** ***** ***********, ******* 30281



Versatile IT project management professional with over 20 years of experience as the driving force behind the success of numerous systems, software, and network initiatives. Well-versed in all aspects of the project lifecycle, with a talent for guiding teams in achieving key milestones and meeting client goals. Strong communicator and customer liaison able to work with clients to understand their requirements and ensure the utmost in satisfaction. Adept at translating customer needs into feasible technical specifications. Proven problem solver able to identify the root cause of problems and deliver highly effective solutions.

IT Governance Project Management Technology Implementation Team Building & Leadership IT Audits Client Relationship Management Technical Specifications Requirements Management Budgeting Purchasing

Testing Support Management Scheduling Vendor Relations Contracts & Subcontractor Management SDLC

Networks & Network Systems Continuous Improvement Reporting Risk Management

Top Secret Clearance


Baxalta, Social Circle, Georgia • 2014 – Present

A leading biopharmaceutical company advancing innovative therapies in hematology, immunology, and oncology.

Senior IT Project Manager

Planned, coordinated and currently executing a $1.6 million dollar project deploying 97 audio visual and telepresence suites for the organization. Working directly with vendors on project scheduling, equipment installation, and team activities. Manages a team of 7. Created and maintaining a project plan for the entire IT department that tracks all major activities and milestones. Responsible for collaborating with global teams and local project teams to ensure alignment of tasks. Facilitates daily and weekly status meetings with both local and global IT personnel, to include upper management. Responsible for scheduling and tracking all infrastructure activities, such as hardware implementation, maintenance and upgrades. Identify and resolve issues, as well as identify and mitigate risks for all projects within the department. Manages software development process within the department, which includes planning, gathering requirements, creating, testing, and deploying various software applications.

APPRIO INC., Forest Park, Georgia • 2013 - 2014

A federal government consulting firm, providing specialized technology solutions, particularly for the Health, Defense, and Homeland Security markets.

IT Project Lead

Supported the Army Professional Medical Command for the Army Reserve who is responsible for validating the clinical credentials for medical staff in the Army Reserve. Led the information technology team of five staff members, in supporting the custom developed IT system for the credentialing workflow process. The system is web-based and has been developed using Microsoft .NET and Microsoft SQL Server.

PIEDMONT HEALTHCARE, Atlanta, Georgia 2013

One of the largest physician-owned and directed, multi-specialty groups in North Carolina and the Southeast region, providing comprehensive health care to families, businesses, and employers.

Senior Project Manager - Epic Project Connect (IS)

Led, planned, monitored and assisted with the direction of concurrent multidisciplinary Epic IS projects across the Piedmont Healthcare System. Projects were completed with a high-level accountability to achieve targets. Provided high quality project management and analysis for clinical and operational issues. Partnered with key organizational and operational leaders to identify and achieve priorities, goals and objectives for each initiative.


FISERV, Norcross, Georgia 2012 - 2013

Leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services.

Senior Project Manager

Managed all aspects of project management and project lifecycles by effectively initiating, planning, scheduling, controlling, and bringing to closure multiple large, high profile, high priority projects. Created and maintained and effort-driven project schedule for all assigned projects by identifying and monitoring overall project timeline, project milestones, tasks, resources, task dependencies, and critical paths. Anticipated and identified risks and issues that may have impacted deliverables and developed and implemented mitigation and corrective actions. Provided leadership, direction and integrated activities with other departments to ensure successful implementation and support. Controlled and tracked project performance, time allocations, cost, and quality by constantly evaluating project progress and conducting regular team status meeting. Liaised with multiple vendors

while managing multiple projects simultaneously. Lead cross-functional, cross-cultural teams to complete a variety of different projects including PCI compliance, building, relocating, and integrating data centers,

establishing online bill pay, implementing single sign on, and adding servers for additional storage. Utilized various software applications including Clarity, SharePoint, Microsoft Office Suite, Microsoft Project and Visio. Some projects were managed remotely.

Selected Achievements:

All projects closed within budget, on time, and with complete customer satisfaction.

Managed multiple projects without incidents impacting budget, time, and deliverables.

IP-PLUS CONSULTING, INC., Sumter, South Carolina 2011 - 2012

Contracting company providing consulting services to the United States Department of Defense.

Senior IT Project Manager

Planned, coordinated, and executed an $8.3 million dollar project to deploy 42 video teleconferencing suites for the USARCENT (United States Army Central Command). Liaised with vendors on project scheduling, equipment

installation, and team activities for 5 direct reports and a team that totaled 34 personnel. Performed daily post-

installation testing in alignment with customer expectations. Ensured 24/7 support for equipment by negotiating support technician contracts. Provided regular reports to military senior personnel involved in the project. Utilized Cisco networking equipment including Cisco routers, switches, firewalls, video, and VOIP equipment. Served as the Information Security Officer. Assisted in writing and implementing security policies and guidelines. Ensured that all IT equipment were in compliance with the company's policies and procedures.

Selected Achievements:

Negotiated a multimillion dollar contract which resulted in the hiring of 89 contractors and sub-contractors.

Saved over $75,000 on the materials budget through efficiency in materials usage.

Overcame difficulties caused by equipment and labor shortages through careful scheduling and targeted recruitment initiatives.

Directed implementation of Enterprise Email for more than 1500 accounts.

Completed a complex operating system migration for over 1500 laptops and desktops, successfully upgrading from Windows XP and Vista to Windows 7 with very little user downtime; included migrating multiple applications for various different departments.

Enabled access to the classified network by overseeing implementation of classified tokens.

Recognized for outstanding efforts with a certificate of appreciation.

LOCKHEED MARTIN, Atlanta, Georgia 2007 - 2011

Leading international aerospace, defense, and security contractor. Staffs over 125,000.

Information Technology Manager

Supervised hardware, software, and network implementation and maintenance for over 200 users, including purchasing and tracking technology equipment, managing network connectivity and functionality, and providing


PC technical support. Configured and deployed workstations for new hires, as well as creating new email accounts. Ensured all security regulations and guidelines were adhered to. Ensured electronic storing and destruction of data were in compliance with Sarbanes-Oxley (SOX). Scheduled and coordinated implementation of all internal IT projects. Utilized SharePoint and MS Office daily.

Selected Achievements:

Completed a complex operating system migration for over 200 laptops, successfully upgrading from Windows XP to Vista with very little user downtime.

Fostered growth in user competencies and technology skills through one-on-one training.

Built trust in internal IT services through relationship building and open communications with users.

Passed all audit security inspections without any deficiencies.

Appointed as the Information Security Officer and the EEO representative.

Renowned as primary subject matter expert on all technology issues.


National defense force comprised of over 1 million active, reserve, and national guard personnel.

Senior Project Manager/IT Manager 1999-2006

Primary point of contact between IT teams, upper management, and client for planning, scheduling, execution, and closure of Defense Messaging System projects, with authority over implementation of over 500 DMS clients.

Collaborated with customers on defining project requests. Prepared risk assessments. Created budget

projections. Handled vendor contract negotiations and relationship management. Managed purchasing and control for more than $3.5 million in computer and networking equipment. Coordinated operations for the Division's Fielding Branch, as well as for the Division helpdesk. Supervised, trained, and mentored a team of 27. Appointed as the EEO representative. Ensured compliance with OSHA. SharePoint, Remedy, and Microsoft Office used daily.

Selected Achievements:

Finalized the Defense Messaging System implementation project 5 months early while maintaining alignment with internal and client requirements. Received an award for excellence on this project.

Supported soldiers in achieving army standards of physical fitness by launching a mandatory physical training program, improving from 8 out of 27 passing to 26 out of 27 passing.


Master of Information Systems, Computer Security Emphasis

Strayer University - Morrow, Georgia

Bachelor of Science, Computer Science

University of Southern Mississippi, Hattiesburg, Mississippi


Project Management Professional (PMP) Certificate of Completion

CISSP Certificate of Completion

ITIL v3 Certification

CompTIA Security+ Certification

Certified CCNA Specialist

Network+ Certificate of Completion

A+ Certificate of Completion

Certified Ethical Hacker

Systems Administrator / Network Manager Security

Web Design Certification

LAN / WAN Administration

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