Junior Windows/Network Administrator

J. KIRK WOOLSEY

Austin, TX *****

*****.*******@******.*** 512-***-**** www.linkedin.com/in/kirkwoolsey ACCOMPLISHED IT MANAGER

NETWORKING SERVERS INFRASTRUCTURE SUPPORT

Results-focused Network Administrator with comprehensive experience in Windows server management, centralized hardware and software deployment, wired and wireless network infrastructure, telecommunication systems, and audiovisual resources, including videoconferencing. Core competencies in:

Corporate PC networking technologies

DNS, DHCP, LAN, WAN, WLAN,TCPIP routing and firewalls, VPN, Group Policy, WSUS, and Print Services

Ethernet and telecommunications troubleshooting

PC and Mac hardware and software problem resolution

Implementing videoconferencing networks and endpoints TECHNICAL SKILLS

VMware vSphere virtual server environment

Microsoft Exchange Server 2007 with Symantec Enterprise Vault

Symantec NetBackup with Quantum robotic tape library

Windows Deployment Services (hardware imaging / deployment), and Absolute Manage

(software deployment)

Cisco IOS for managing Cisco routers and switches; Aruba Mobility Controller for wireless networks

V-Tel, Tandberg, Polycom, and LifeSize VTC endpoints; H.320 and H.323 PROFESSIONAL EXPERIENCE

GSD&M ADVERTISING AGENCY, Austin, TX

Systems Integration Supervisor 2000 – 2015

Maintained network and Windows server infrastructure, including storage area network and backups via robotic tape library.

Scrutinized release of monthly Microsoft updates for all Active Directory domain Windows servers and client computers, preventing potential downtime by avoiding unnecessary or botched security updates.

Oversaw onboarding resources for Active Directory, Exchange / Outlook and Microsoft Lync Server, ensuring 100% day-1 productivity for new staff. J. KIRK WOOLSEY *****.*******@******.*** PAGE TWO

GSD&M ADVERTISING AGENCY (Continued)

Served as Team lead for 6-member IT Services Team, supervising help desk analysts, Telecom Coordinator and Audiovisual Coordinator, improving IT Department image by ensuring customer escalations and complaints received prompt positive resolution.

Maintained telecommunications infrastructure, including telephone switch, voice mail server, audio conference server, fax server, conference and desk phones, avoiding replacement cost outlays by extending life of resources through careful inventory and feature management.

Oversaw implementation and expansion of web-based meeting / collaboration resources and videoconferencing infrastructure, reducing travel costs more than 40%. Marketing Systems Administrator 1993 – 2000

Managed all agency PC / Windows notebook and desktop computer deployments.

Served as Printing Services Administrator, responsible for procurement and management of all agency network print servers, optimizing product and support selections, performance, duty cycles and failure rates, ensuring consumable costs were kept to absolute minimum.

Managed marketing and media research applications and databases, delivering highly specialized geographic and demographic maps and reports for media, research, and business development, ensuring assets played a key role in the steady growth of GSD&M and clients. ADDITIONAL EXPERIENCE

GSD&M ADVERTISING AGENCY, Austin, TX

MIS Coordinator

EDUCATION

BS, Advertising / BA, Psychology, University of Texas at Austin, Austin, TX TRAINING

Configuring, Managing, and Maintaining Windows Server 2008 Installing and Configuring Microsoft Windows 7 Client Implementing and Supporting MS Windows XP Professional AWARDS

GSD&M Unsung Hero Award

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