Maintenance Active Directory
Resume:
Trevor Stevens
*** **** ******** ****, ***** Arizona, 85283
Cell #:843-***-****
******.****.*******@*****.***
Work Experience
United States Marine Corps, Camp Hansen Okinawa and Camp Horno, California
0651 - Data Network Specialist (Corporal), September 2007 - August 2012
Various responsibilities regarding computer networks, including setup, maintenance, troubleshooting, desktop support, video conferencing, and VOIP.
Set up and maintained more than 20 networks, usually with 80-120 users, but capable of going as high as 400 users. Every network involved the setup of a Windows Server, either 2003 or 2008, including an Exchange Server. Every network also involved the configuration of several Cisco Switches and Routers, along with VOIP phones to go with them.
Created and maintained several print servers for aforementioned networks.
Used VMWare to test various network and user devices before deploying to the network.
Created and maintained Active Directory for hundreds of users over two separate types of networks, (Secret and Unclassified) ensuring that they had proper permissions for their group and workshop.
Supported users through the use of Remote Desktop, Active Directory, and varied network monitoring tools.
Prevented possible system issues through the use of various network vulnerability scanners and antivirus, including maintaining the patches for antivirus.
Created images for several different networks, and deployed through various imaging programs, usually Symantec Ghost.
Created and maintained system backups, created every day for various networks.
Involved in the maintenance of over 200 user computers, including restoration of over 50.
Set up shared communications via share point and Network Folders.
Created user instructions, procedures, manuals, and trained others in their use.
Created or updated technical documentation for network installations and their changes to existing installations.
Performed troubleshooting on network problems and configured network permissions for users or user groups.
Provided remote desktop tech support via VPN and Remote Desktop Services.
Directed and oversaw the maintenance of network installations and maintenance.
Proctor Home Construction, Campbellsburg KY
Contractor assistant, Feb 2014 - Aug 2014
Minor odd jobs, assisting grandfather’s carpentry business.
Volt, Tempe AZ
ICM Tech Support, April 2015 – October 2015
Primarily used CRM and proprietary AT&T software to diagnose and resolve issues with the AT&T ISP, as well as VOIP and TV issues.
Answer user inquiries regarding computer software or hardware operation to resolve problems
Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Education, Credentials, and Licenses
MCCES, Twenty Nine Palms CA, 2008
CompTIA Network+ Certification, Camp Hansen Okinawa, 2010
CompTIA Security+ Certification, Camp Hansen Okinawa, 2010
Contacts
Jonathan Schear Sr.
Network Administrator, United States Marine Corps
********.******@****.***
Christopher Mitchell
Network Administrator, United States Marine Corps
Sean Fehr
Network Administrator, United States Marine Corps
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