Administrative Assistant High School

Phyllis Phillipps 561-***-****

****************@*****.***

Professional Objective:

Secure Employment

Summary of Qualification:

Prioritize and manage time wisely in a fast-paced environment

Strong interpersonal, communication, organization and follow-through skills

Security clearance

Education:

1980 High School Diploma: Mullins High School/Mullins South Carolina

1982 Nurse Assistant Diploma: Earle C Clements Job Corps Center/Morganfield, Kentucky

1987 Certificate: PTC Career Institute/ Washington, DC

Employment History:

Nordstrom

March 2012 to November 2015

Inventory Processor

• Demonstrate initiative in accomplishing tasks and meeting quality standards

• Unpack, sort and stock newly arrived merchandise

• Ensure all merchandise is accurately ticketed, accounted for and processed

• Accurate and efficient use of mobile and hand held devices

• Fulfill customer orders in a timely manner with a high fulfillment percentage and sense of urgency

• Assist in maintaining clean and organized selling floors and stockrooms

Qwest Government Services

Senior Operation Technician

April 2008 – March 2010

Monitor daily ticket loads via computer, Dispatch emergency locate tickets communicate with

Utility contractors and assist with problems and correct errors and omissions. Answer phone, read

and interpret outside plant drawings, Prepare weekly reports.

Utili Quest

Billing / Administrative Assistant/ Accounts Payable

December 1986 –April 2008

Process and ensure accuracy of weekly billing for 13+clients, Process weekly reports for major utility

Companies and management research documentation for damage investigations, Resolve inquiries

Regarding status of work orders for clients and contractors, Ensure nightly back-up of server is successful, Process vendor invoices, including verification of charge and accounting codes and process background check and drugs tests. Monitor daily ticket loads and dispatch emergency locate tickets. Communicate with Utility contractors and assist with problems and correct errors and omissions, answer phone, read and interpret

outside plant drawings, Prepare weekly reports.

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