Customer Service Sales

Stacey K. Maguire

Chattanooga, Tennessee *****

Cell: 423-***-****

EMAIL: **************@*****.***

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Professional Profile

Over 20 years in sales and customer service encompassing inside and outside sales

Successfully managed multiple projects simultaneously while utilizing excellent organizational/critical thinking skills and good judgment; consistently able to provide high-level, systematic standards of performance

Over 14 years establishing policy and procedures for customer service operations two new sales offices

Experienced in training representatives in product knowledge and sales strategy

Experienced in working with foodservice equipment dealers, consultants, preparing proposals, building customer relationships, and increasing market share

Strong technical background

Recipient of ‘Partner in Business Award’ in recognition of exceptional customer relations and promoting of ‘teamwork’ atmosphere

Experienced trade show representative and corporate agent

Experience:

Star International Holdings, St. Louis, MO 2014 - 2015

Director of Sales - Southeastern Region

Responsible for the management of territory representatives and sales within southeastern territory-included Maryland to Texas

Concentration on cruiseline and government market

Key responsibilities were managing and driving sales through effective execution of corporate strategies in a multi-state territory.

Aid in establishing quotas and as well as establishing to the tools and support to achieve their quota

MEIKO USA, La Vergne, TN 2003 – 2012

Promoted to Sales Manager, 2009 - 2012

Managed individual key dealer discount programs to increase revenue and build brand loyalty

Project management experience and proficiency with technology tools and business research

Responsible for development and implementation of rep, dealer, and consultant training programs

Aid the regional managers in determining program for key dealers

Assisted Vice President of Sales & Marketing in lay-out of channel strategies and definition of sales/marketing approaches to identify and develop methods to penetrate gaps in market coverage through sales team initiatives

Established contracts and agreements with National Accounts

MEIKO USA, La Vergne, TN

Promoted to Southeastern Regional Manager, 2007 – 2009

Responsible for sales growth of commercial dishwashers through foodservice representatives, dealers and end users - Period Growth 104%

Responsible for southeastern territory North Carolina to Texas

Stacey K. Maguire

Chattanooga, Tennessee 37421

Cell: 423-***-****

EMAIL: **************@*****.***

Welcome! LinkedIn

MEIKO USA, La Vergne, TN

Inside Sales Manager, 2003 – 2007

Managed, Hired, trained and developed inside customer service support team

Established policy and procedures for customer service operations for new US manufacturer

Facilitated all customer service functions, including purchasing, production, engineering and shipping

Coordinated all sales efforts and strategies, tracked sales volume for accounts

SMC Corporation of America, Nashville, TN 1997 - 2003

Inside Sales/Customer Service Supervisor

Implemented office operations for new sales office

Assisted in the design and implementation of inventory control system

Facilitated and managed all customer service functions

Applied strong interpersonal and communication capabilities to respond to customer’s inquiries

Field representative for National Accounts

Advanced Industrial Products, Nashville, TN 1995 - 1997

Sales Representative

Representative of highly technically line of pneumatic, vacuum and electronic products used in manufacturing, automation and robotics covering the state of Tennessee

Successfully coordinated outside sales with inside sales functions

Expanded sales which included car manufacturing facilities – Period Growth 47%

Constant on-site maintenance of existing sales territory

Education:

DeKalb Community College –Atlanta Georgia

1985-General studies

Skills--Proficient in all:

Microsoft Office – Including but not limited to Pivot tables and Power Point

Microsoft system – Great Plains

AS400

Skilled in the review of, AUTO CAD drawings, MEP, construction drawings, and floor plans

Administration and management

Sales and Marketing

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