Customer Service Manager

Scott Costantino

**** ********* ***** ****, ***** Rosa, CA 95407

Cellular: 760-***-**** E-mail: ***********@*******.*** Objective

I am in search of a full-time career opportunity to enhance my skills and knowledge, as well as, provide room for growth within the business environment of a company. My strong work ethics, current skills, and past experiences provide me with multiple strengths to excel within a thriving organization. My positive people skills allow me to interact well with all those I come in contact with. Excellent customer service and satisfaction is a priority in all I do. I also possess strong computer skills. Experience

Petaluma Creamery 09/2013-present

Warehouse Manager June 2015 –Present

Directly manages Distribution of all cheeses, butters, milk and creams from wholesale and retail purchase orders

Maintains living inventory and replenish items as needed by coordinating with other departments

fill in (as needed in multiple departments such as Delivery driver or deli clerk)

Oversees rotation of smoked cheese process

Maintain a safe, clean work environment

Branch Manager, US Air Conditioning Distributors 3/2003- 11/2011

I started in the warehouse driving a forklift, and worked my way up to Branch Manager responsible for valuable inventory, sales, customer service, and staffing in the Santa Rosa, CA store.

Coordinated and responsible for: in and outbound freight, client sales and delivery, inventory control, and account balancing. Service Technician, Accurate Overhead Door Systems 5/2002 - 3/2003

Responsible for sales, service and installation of residential and commercial rolling doors, gate systems, and warehouse docks and bumpers. Munitions Systems Journeyman, United States Air Force 7/1992 - 7/2002

I was honored to be part of an integral team that maintained and inspected inventory including explosive materials used in military aircraft during major defense campaigns to protect and maintain the security of our country.

Participated in multiple training courses including but not limited to first- aid, fire safety, records management, and safe handling of hazardous and explosive materials.

I completed an intense six-week leadership class.

Training certificates are available upon request. Education

Santa Rosa Junior College currently attending

Enrolled in AA Digital Media program, with a projected graduation of 2017 51 units earned towards this degree

Awarded “Adobe Applications Specialist” Certification, SRJC, Dec 2013 University of Maryland 2000 -2001

Completed 10 units of study before separation from USAF (transferred to SRJC) Hesperia High School, Hesperia Unified School District 1986-1990 High School Diploma awarded May, 1990. AFJR.ROTC, Data CAD Skills

Computer Skills: Proficient in desktop and notebook hardware, repair and system building. Can build and maintain both wired and wireless systems.

Computer Applications: Proficient in use of Adobe CS6 & CC software, MS Office, music and video editing.

Proficient in basic web site design, Graphic Illustrations as well as film editing and photo manipulation.

Keyboarding Skills: 35-45 WPM, proficient use of 10 key.

Communication Devices: Phone, Headset, Two-way radios, tablets, cell phones, and personal computers.

Organization: Can effectively maintain, organize, and run a successful warehouse & sales business environment.

Management Skills: Can effectively oversee and manage staffing, inventory accounting needs within a business.

References

References and art samples are available upon request.

Contact this candidate