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Ramandeep Raman deep Kaur Dhaliwal

erramandhaliwal@erramandhaliwal @gmail.com

510-***-**** or 415-***-****

OBJECTIVE

To attain a challenging position as a Quality Assurance Tester which will make use of my experience in Manual and Automation Testing. I am seeking an opportunity to continue working with Manual and Mercury interactive tools such as Effecta, Quick Test Professional (QTP), Quality Center (QC), Win Runner, and Load Runner in different environments.

Summary:

Over 6 years of experience as a Manual and Automated QA Tester.

Excellent understanding of Agile, Software Development Life Cycle (SDLC), Software Test Life Cycle

(STLC), and Test Methodologies.

Experienced in creating and developing Test Requirements, Test Plan, Test Cases, Test Scripts, Test Reports, and Defect Reports, for both Manual and Automation tests.

Performed Unit, Functional, System, Regression, Grey, Black Box, Integration, Acceptance and Smoke Testing.

Good working knowledge of automation tool like QTP, Load Runner, JIRA and Expertise in QTP in running scripts for Functional and regression testing.

Working knowledge of using QTP scripts with standard, Text, Table checkpoints and synchronization Points.

Setup and validate testing data using ATG eCommerce Suite to publish data into QA environment.

Designed and developed test scripts for Functional, Regression testing using Automated Test tools like Win Runner and Quick Test Professional.

Extensively involved in UAT testing.

Experienced in Tracking Defects and Creating reports using Test Director.

Extensively involved in Backend testing of SQL Queries using Oracle & SQL Server, Toad.

Experience with Data warehouse or ETL(Extraction, Transform and load).

Strong Knowledge of ACC( atg control center) and BCC(business control center).

Experienced in POS testing.

Worked on POS self checkout / POS QA testing.

Validated production data for newly installed retailers on the POS system.

Proficient in documenting Test documents using MS Office tools- Word, Excel.

Experience in ETL testing.

Experienced in formulating Test plans, designing manual Test Cases and Test Scripts to support Quality- oriented deliverables.

Performed back-end testing on UNIX to check the log files and permission etc.

Participated in the Design, Business/Functional requirements and test cases review meetings.

Ability to work as independent and team member in challenging and cross platform environment.

Excellent analytical, problem solving, interpersonal and communication skills.

Experienced in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle.

Created PowerPoint presentations and project updates using MS Project for management review

Developing Test Cases from Use Cases, reviewing Test Plans to ensure Use Cases accurately reflect Functional and User Interface testing, and implementing Manual and Automation Testing using (Jira, Quick Test Professional, Test Director and Bugzilla)

Experience in Junit frameworks and knowledge on Procedural Programming and OOP’s Concepts.

Managed the Requirements Traceability Matrix through the lifecycle of the project.

Experience to work remotely.

Experience to work on WebEx.

Technical Skills:

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Testing Tools Clear Case, Win Runner, Load Runner, Test Director, Quick Test Pro, Rational Robot, Rational Test Manager, Quality Center, Junit, Effecta Programming Languages C, C++, Java, SQL, PL/SQL, PERL. Web Tools HTML, XML, JavaScript, Perl, VBScript, ASP, FrontPage, Dream weaver. Databases Oracle, SQL Server 2000, MS Access, ATG

Application Development Visual Basic, C, C++, Java, Visual C++, ASP.net. Platforms Windows 98/NT/2000/XP/Vista, DOS, Unix, Linux, Mac, iphone, ipad, mini ipad. Applications MS Office Suite, MS Visio, MS Project, Rational Suite Enterprise. Restoration Hardware, CA

Feb. 2011 – Present

QA Tester (Automation & Manual Tester)

Restoration Hardware is a luxury brand in the home furnishings marketplace offering furniture, lighting, textiles, bath ware, décor, outdoor and garden, as well as baby & child products. RH operates an integrated business with multiple channels of distribution including Galleries, Source Books and websites. Mainly worked on RH.com e-commerce, I worked on so many application for RH.com website. Responsibilities:

Developed Test Cases to cover overall quality assurance testing.

Thorough understanding in implementation of Agile Scrum methodology

Involved in Manual testing using Test Director to develop test cases, test scripts, executing the scripts and logging the defects.

Performed Manual Testing on different modules of the application.

Extensively used SQL scripts/queries for data verification at the backend.

Performed ETL testing.

Perform testing on AS400 system for verifying orders

Involved UAT testing and prepare environment for UAT testing for business.

Worked extensively on BCC (business control center) and ACC(ATG control center)

Deploying projects in BCC( deploying promotions in BCC)

Extensively involved in the Black Box Testing and White Box Testing.

Performed Regression with automation script with Effecta tool.

Created a nightly regression Quick Test script with various checkpoints to confirm the latest build is working correctly

Involved validating sites across browsers and operating systems, the accuracy of links, visual presentation and its alignment with design specifications

Performed Integration testing, Regression testing and System Testing.

Involving in all phases of the lifecycle (Design Development, Validation, QA and UAT).

Used Jira for reporting bugs, tracking bugs and updates on resolved bugs.

User Clear case for Version Control, each version of the application is stored in Clear case and necessary modifications, updates, analysis is done.

Facilitate JAD Session to gather user requirements, design applications and define business processes.

Developed strategies and plans for test automation, and implemented automated test scripts.

Provided a weekly project report that includes Test Metrics and status reports

Support every release

Design system enhancements, system functionality, execute SQL Statements to verify data for supply chain systems and validation of files, tables etc. 3 P a g e

Participated in meetings with developers to discuss enhancements and modifications

Worked extensively with databases to write complex queries involving aggregates, Joins and Functions.

Environment: Unix, XML, Web server, fire bug, core metrics SLIET Punjab, India

Feb.2008-June 2010

QA Tester

Responsibilities:

Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements

Performed Manual and Automated testing for the test cases using Quick Test Professional

Used QTP Checkpoints and Regular Expressions for checking web pages, images, texts, and tables

Divided tests into multiple actions to design more modular and efficient tests

Modified and executed automated and manual test scripts for different modules using QTP.

Designed Functions Library, Functions, Common functions, Utilities functions, regular Expressions and environmental variables using QTP in VB scripts.

Extensively used Quality Center for scheduling test and defect tracking

Developed Test Plans, Test Cases, Test Scripts, Test Strategy, Test Scenarios and Test Reports

Reported defects using Quality Center and interacted with the development team to resolve any defects/issues

Managed Requirements, Test Plans, and Test Cases using Quality Center

Performed Positive and Negative Testing using Data driven tests

Designed and implemented SQL queries for QA testing and report / data validation

Performed Integration, Regression, UAT and Database testing

Mapped and tested XML files

Prepared status summary reports with details of executed, passed and failed test cases

Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle

Prepared QA Sign off Document based on the Test Plan approved by Project Manager, Developers and QA Manager

Worked closely with the QA Manager and QA Lead to discuss/decide major activities, scopes and milestones in the QA life cycle

Prepared Requirements Traceability Matrix

Organized weekly Project status and Task Review meetings Environment: Quality Center, Clear Case, Quick Test Professional, Load Runner, Linux, Web server, XML, Oracle.

Educational Summary:

Bachelors in Computer Science, Punjab Technical University, India Personal Information:

Name: Ramandeep Kaur Dhaliwal

Date of Birth: Nov. 1st

Immigration Status: Citizen

Relationship Status: Married

Reference:

Available upon request

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