Sales Management

**** **** ** *******, *********** *****

479-***-**** *****************@*****.***

MICHELLE BENNETT, RN, CLNC, HCS-D

OBJECTIVE

Utilize my knowledge and experience in nursing, sales, and management in a dynamic and challenging position with an emphasis on providing meaningful care and dedicated service.

WORK EXPERIENCE

December 2013 to Present St Joseph Hospice Jackson, MS

Area Executive Director

Doubled agency census within 6 months of hire

Improved EBITDA by 45%

Successfully transitioned struggling agencies into profitable and compliance company

January 2012 to November 2013 Deaconess Home Care Jackson, MS

Administrator

Improved overall financial standing of agency by 45%

Improved employee satisfaction by 50%

Assisted in marketing efforts to ensure growth of referral sources

Assisted in redesign of agency procedures

November 2010 to January 2012 LHC Group Springdale, AR

Administrator~Regional Director of Quality Assurance and Performance Improvement

Coordinated QAPI program for seven agencies

Improved overall performance scores by over fifty percent in three months

Assisted in Joint Commission accreditation processes

Provided financial and organizational leadership for two agencies

October 2009 to November 2010 Apex Home Healthcare Jacksonville, FL

Director of Professional Services-Administrator

Improved quarterly revenue and contribution by over $400,000

Supervision of 70 staff providing care for over 300 patients

Management of personnel files and staff education as well as payroll processes

Assisted in development of policies and procedures for new company programs

August 2008 to October 2009 Marinelli Home Care Jacksonville, FL

Quality Care Coordinator~Clinical Liason

Coordinated care for over 100 clients

Created a referral base resulting in over 20 referrals per month

Instituted new policies and procedures to improve client care and office functionality

Assisted with state survey process and chart reviews while introducing effective cost management strategies

August 2002 to August 2008 Borland-Groover Clinic Jacksonville, FL

Office Manager, Clinical Nurse

Supervised over twenty-five medical office staff

Assisted physicians with direct patient care

Streamlined procedures

Ensured proper coding and recertification for procedures and treatments

June 1997 to June 2002 Kindred Healthcare Louisville, KY

Corporate Reimbursement Coordinator

Ensured proper documentation for Medicare and insurance reimbursements

Assisted in comprehensive assessments and certifications for patients

Responsible for eight offices nationwide

Supervision of accounts receivable and accounts payable staff

MICHELLE BENNETT, RN, CLNC, HCS-D

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EDUCATION

1993 to 1997 University of Kentucky Lexington KY

Baccalaureate of Science, Nursing

Graduated summa cum laude

August 2004 Real Estate Sales Associate Licensure

February 2008 Mortgage Broker Associate Licensure

Currently enrolled in University of Phoenix for Masters in Nursing

Certified Legal Nurse Consultant

Certified Healthcare Coding Specialist

PROFESSIONAL ACCOMPLISHMENTS

Largest Overall Growth August 2014

Highest Generated Revenue July 2013

Most Profitable Agency August 2013

Rising Star Award, January 2011

Highest Revenue, July 2010, August 2010

Rising Star Award, September 2010

Employee of the Quarter, August 2009

PROFESSIONAL ASSOCIATIONS AND COMMUNITY INVOLVEMENT

Volunteer with Humane Society, National Association of Nurses, Wounded Warrior Program Volunteer

REFERENCES

Available Upon Request

Contact this candidate