Customer Service Sales Associate

Fitzroy Dunrod

Covington, GA

********@*******.*** - Cell 407-***-**** Home 470-***-****

To secure a position within this company and provide efficient customer service using the skills I have acquired. Authorized to work in the US for any employer

WORK EXPERIENCE

Delivery Driver

Fresh Point - Forest Park, GA - August 2015 to December 2015 Responsibilities

Run routes efficiently, meeting or exceeding designated route times. Rotate coolers for customers in confined spaces.

Call in when customers does not receive their entire order (shorts). Handle company equipment properly, follow written driver safety rules, and perform pre-trip inspection. Report accidents and injuries and any damage to equipment. Assist in shipping and loading trucks for afternoon routes and palletize product. Handle any customer complaints professionally.

Follow all PWMs as designated by position.

Responsible for upkeep of vehicles at end of shift. Clean cab and box. Responsible for following all DOT regulations.

Work overtime if required as requested by the Supervisor. Perform other duties requested by the Supervisor or Manager Recycle Driver

Waste Pro - Orlando, FL - September 2013 to July 2015 Responsibilities

Drives truck on pre-established route, exposure to vibration, gets in and out of the truck multiple times per day. Empties recycle containers. Works in a variety of environment conditions, including wide temperature and weather variations including heat, cold, rain, wind; noise and vibrations, fumes, odors and dust. Operates refuse collection vehicles on pre-assigned and special routes to manually pick up recycling. Provides Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers. Exhibits a positive attitude towards company, customer and municipal goals.

Performs Daily Pre and Post Trip inspections as set forth by Waste Pro procedures and D.O.T. guidelines. Completes Safety Lane activity and DVIR daily in accordance with Waste Pro safety lane guidelines. Includes inspection under hood, check under carriage, check fluid levels and air tires. Maintains clean truck and washes exterior weekly. Inspect/Clean Truck: Lift hood, inspect under the hood, walk around and check under carriage; pump gas, check fluid levels and air tires - Uses air gauge, dipstick for levels, and gas pump nozzle for gas fill.

Flatbed Driver

CT Transportation - Jacksonville, FL - November 2012 to September 2013 Deliver loads on time to vendors

• Secure & Unsecure loads for transport to and from vendors

• Tarp & Un-tarping loads

• Accurately complete vendor load paperwork for shipping and receiving

• Communicate efficiently with vendors and perform great and prompt customer service Inventory Clerk

Schneider Regional Medical Center - June 2010 to October 2012 Replenish storeroom products and/or supplies

• Restocking of Omni Cells

• Tidy storeroom and warehouse

• Transfer and retrieve supplies from merchandise to and from warehouse

• Rotation of stock

• Receiving of mail and merchandise from outside vendors

• Perform daily expiration check log of supplies

• Deliver of supplies to the operation room

AT&T Sales Associate

ADM Wireless - December 2009 to April 2010

Assist the customers with wireless needs

• Cash merchandise at Point of Sale

• Prepare daily deposit slips and deposit funds

• Interact with customers to resolve their needs

• Customer education on wireless products and services

• Assist customers with wireless payments

Sales Associate

Radio Shack, Buccaneer Mall - November 2006 to November 2009 Assist customers with product selections and purchases

• Cash merchandise at Point of Sale

• Assess and replenish par levels in department

• Conduct product research to provide accurate information to consumers and for personal knowledge development

• Educate customers on products including but not limited to features and tech specs

• Demonstrate use of products where applicable

EDUCATION

University of the Virgin Islands

January 2007 to January 2009

High School Diploma in computers and other electronic devices St. Thomas

2002 to 2006

SKILLS

Class A CDL, Forklift Driver

ADDITIONAL INFORMATION

Computer Skills: Basic knowledge of:

• Microsoft Word

• Excel

• World Wide Web

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