Manager Management

John T. Fisher II

***** *. ****** ***. ******** City, OK 73139 * 918-***-**** * ******@**********.***

Dear Madam or Sir:

I’m a goal-oriented, dynamic professional who will protect your organization’s best interests. I excel in the areas of business development, revenue and profit expansion, and team motivation. Grant me an interview so we can discuss your company’s vision along with my leadership abilities and history of success in management roles.

I have a winning track record as an effective and efficient multi-unit manager. I have consistently streamlined processes, boosted productivity, enhanced marketing strategies and controlled costs in order to maximize profits for the organizations I’ve worked with. My work ethic, attitude, and determination tend to inspire the confidence of clients and co-workers alike.

I’m an effective communicator and proactive problem solver who would greatly value the opportunity to join your management team. My experience, drive for success, and desire to continually exceed expectations will surely be incredible assets to your team. Thank you for reviewing my resume. I look forward to meeting with you in the near future.

Sincerely,

John T. Fisher II

John T. Fisher II

10327 S. Harvey Ave. Oklahoma City, OK 73139 * 918-***-**** * ******@**********.***

CAREER OBJECTIVES

Seeking a management opportunity within a growth-oriented company where I can apply my proven leadership and business development skills, further my expertise in building and developing motivated teams, and continue my track record of increasing sales and profits in underperforming regions.

SUMMARY OF QUALIFICATIONS

15+ years of combined experience in multi-unit management and entrepreneurial positions with a proven track record in areas of strategic planning, business development, high performance team building; and a career highlighted by successes in opening new operations, spearheading acquisition transactions and boosting S&P:

-Leadership -Budgeting/Forecasting -Human Resource Development

-Strategic Planning -Account Management -Revenue/Profit Building

-Loss Prevention -Product Development -Inventory Management

-Market Analysis -Business Management -Sales/Marketing Plans

-P & L Management -Business Development -Competitive Analysis

History of successfully turning around underperforming areas by using aggressive business management and marketing strategies, employee evaluation techniques, and effective P&L management

Assisting organizations through development of innovative programs, creating action plans, managing and developing accounts, ensuring customer satisfaction and loyalty; and building, training, and motivating customer-oriented teams

Cost conscious, bottom line oriented with ability to forecast, budget and identify then eliminate S&P barriers

Adept at managing both operations and employees with ample experience establishing priorities; delegating activities; hiring and firing; coordinating operations departments; implementing programs to improve efficiency and drive sales and proactively solving human resource and customer service issues

Challenge appreciative with the energy and motivation to perform at highest possible level

PROFESSIONAL EXPERIENCE

Hi Tech PDR 4/2014-6/2015

OPERATIONS & CATASTROPHE MANAGER- Supervised company’s staff and inventory:

Overseeing all aspects of production and staffing projects.

Coordinating with my personal team and sales management team to effectively manage turnaround time, productions, and maintain quality control on all vehicle repairs.

Developing relationships with body shops, rental car companies, and dealerships in order to gain new and potential clients as well as network with owners/general managers.

Managing estimates on vehicles for insurance companies as well as managing catastrophe drive-in centers.

Caliber Collision Center 10/2012-3/2014

MANAGER- Managed daily operations of collision repair center.

Bob Moore Collision Center- Edmond, OK 9/2010-10/2012

ESTIMATOR- Determining level of damages and repair costs:

Established and managed good business relationships with insurance companies and agents to drive high level CSI scores.

Flair Body Works- Moore, OK 5/2009-9/2010

MANAGER/ESTIMATOR- Managed daily operations of collision repair facility, responsible for supervision of 11 employees:

Facilitated and sustained good working relationships with insurance companies and agents to develop steady flow of business.

ICare Body Works- Sapulpa, OK 11/2007-1/2009

MANAGER- Managed daily operations of collision repair shop, responsible for supervision of 14 employees:

Served as liaison for human resource functions.

Established and managed close business relationships with insurance companies and agents to develop steady flow of business.

Fox Collision- Tulsa, OK 5/2007-10/2007

MANAGER- Managed daily operations of collision repair facility, responsible for supervision of 9 employees:

Hired, fired, and trained employees while building and motivating teams.

Developed and sustained business relationships with insurance companies and agents to develop steady flow of business from direct repair program fueled by insurance claims; also handled damage estimates and took photos for claims.

Rapid Auto Center- Tulsa, OK 1/2003-4/2007

REGIONAL MANAGER- Oversaw 15 auto repair centers within a 2 state region (Kansas & OK) including supervision of 60 employees and overseeing 3million dollar annual budget:

Drove sales revenue from $750,000 to an average of 1.2 million per market by analyzing advertising outlays and maximizing advertising dollars through implementation of more effective marketing strategies, broadening the services we were able to provide to our existing customers and enhancing our shop appearance along with our public image.

Effectively led change of management and business model transaction from sole ownership to owner/operator franchises to national chain ownership.

Arrow Body Werkz- Wichita, KS 5/1998-01/2003

J&K Transport

Arrow Auto Sales

OWNER- Simultaneously owned and operated an auto body shop with 13 employees, a 7 semi-truck transport company, and 2 used car lots.

Oreilly Auto Parts- Claremore, OK 2/1993-5/1998

DISTRICT MANAGER- Rapidly rose from assistant manager to manager to district manager; responsible for overseeing 9 locations and 130+ employees.

PROFILE

VERSATILE…ARTICULATE…INNOVATIVE...TEAM PLAYER…RELIABLE…PROFIT DRIVEN…

PROACTIVE…PERSUASIVE…ADAPTABLE…ORGANIZED…MOTIVATED…FAST LEARNING…CUSTOMER FOCUSED…EXCELLENT COMMUNICATOR

References furnished upon request.

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