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Customer Service Microsoft Office

Location:
Blakely, PA
Posted:
December 20, 2015

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Resume:

Chris Myers

*** ******* ******

Peckville, PA ***52

570-***-****

********@*******.***

Objective

To obtain a challenging position where professional growth can be achieved by providing an opportunity to apply the hands-on experience I have gained through my education and experience.

Computer, Networking & Related Abilities

Installation and setup of various network operating systems including Windows NT, Windows 2000 Professional and Server, Linux.

Troubleshooting hardware and software problems in network environment.

Strong background in troubleshooting and solving problems using technical manuals.

Build, assemble and disassemble personal computer systems installing CPUs, CD ROMs, hard drives, floppy drives, RAM, sound/video cards, network cards and modems

Utilize and configure computer software such as Microsoft Windows, Microsoft Word and Microsoft Office including PowerPoint

Ability to upgrade PCs to Windows 2000

Possess excellent customer service skills and excellent communication skills

Work efficiently in both an independent and team atmosphere

Proficient in Microsoft word, office, excel and visio

Education

ITT Technical Institute, Dunmore PA Anticipated graduation, Dec.2016

Associate in Specialized Technology Degree

Information Technology - Computer Network Systems

Professional Experience

C3I-INC, Pittston, PA Present

Hardware Technician, Deployment Technician

Reconfigure PC’s, virus removal, deploy images within the company

Provide support to the end-users

Gentex Corporation, Simpson, PA October 2010 to August 2015

Assembler of navy, army and coast guard helmets

Painter of navy, army and coast guard helmets

Circuit City, Dickson City, PA August 2007 to Sept. 2010

Worked on maintaining desktop and laptop computers

Upgrade desktop and laptop computers

Virus and spyware removal

Installed software that ranged from Microsoft office to reinstalling operating systems

Helped troubleshoot problems with hardware and software for the store as well as customer computers

References

Available Upon Request

Honors and Awards

Highest Academic for the March quarter 2015



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