Project Manager

Christopher B. Decker

**** ******* **** *******, ** 30338 ***********@*****.***

678-***-**** (home) 704-***-**** (cell)

EXECUTIVE PROFILE

Dynamic professional with superior skills in a corporate environment managing global teams in a multi-platform native mobile app environment. Broad experience in:

Product Development

Product Management

Mobile App Deployment

Strategy Optimization

iOS / Android Native Apps

Consulting Engagements

Mobile Technologies

Mobile Acquisition

Agile Methodology

PROFESSIONAL EXPERIENCE

HOMEBRIDGE FINANCIAL SERVICES, Atlanta, GA February, 2015 to Present

Senior Project Manager

Assumed leadership of the team responsible for the implementation of a document management system which was behind schedule and incorrectly scoped. Project was returned to schedule, with an appropriate resetting of expectations.

Lead multiple project teams in dedicated functional areas related to setting up a new loan serving group,

Initiate projects related to Customer Complaints and Anti-Money Laundering, and

Complete the final testing and integration of the loan origination systems with the loan servicing system.

MOBIQUITY, INC., Atlanta, GA August, 2013 to February 2015

Senior Project/Product Manager – Native Mobile Apps

Planned, coordinated, advised and implemented activities pertaining to multi-phased, enterprise-wide mobile product roadmaps, ensuring that project outcomes are in line with external customers’ business objectives throughout the product lifecycle.

Successfully delivered projects spanning native mobile app development (Android & iOS), mobile assessment and strategy as well as creative design, consistently exceeding as planned profit margins,

Consulted with external customers during the pre-sales process to determine their long-term mobile strategy, defining the market problem and business justifications for mobile investment,

Delivered live presentations to current and prospective external customers in support of the sales team,

Lead strategy sessions to identify customer requirements in their perspective app,

Designed the phased roadmap for app build, collaborating with multiple teams to ensure business goals are met with each release,

Translated the external customer requirements into epics and technical user stories to support the product road map,

Collaborated with the creative design team and ensure user experience issues are resolved early,

Developed and proactively implement project plans, including scheduling, risk identification and mitigation, and allocation of available resources,

Supported the sales team through authoring Statements of Work and Change request adhering to company standards,

Authored use cases and white papers to illustrate the impact of mobile on a company’s environment,

Identified, communicated and managed project issues, notifying internally or externally as appropriate,

Expedited and facilitated the presales process by reviewing project proposals and statements of work,

Mentored new employees to ensure adherence to the PMO policies and practices, and

Provided leadership and motivation to project team members throughout the effort.

ALTISOURCE LABS, Atlanta, GA May, 2012 to August 2013

Senior Project Manager – Mobile Focus

Provided continuous management of multiple global agile project teams developing Altisource’s next generation of mortgage servicing software with specific ownership of mobile integration for external customers.

Matrix managed high-profile project activities across all participating functional areas including technology and business partners,

Set and managed project expectations ensuring all applicable functional areas were engaged,

Initiated and led project planning actives such as statement of work, project change control, risk management, and executive communication,

Lead the team implementing mobile technology into the existing enterprise applications,

Created business feature and technical requirements for incorporating mobile functionality into inflight software development,

Administered agile/scrum process on all projects within the global team; including India, Europe and South America,

Tracked and reviewed project performance, holding regular team status meetings, and reporting project status on weekly basis to C-level management,

Identified and resolved issues and conflicts within the project team by ensuring accountability for completing tasks,

Successfully led the integration of Altisource’s Kofax system with their internally developed document management software. System is currently scaled to run 60 million images a month, and

Created network model of existing and proposed architecture.

RICOH BUSINESS SOLUTIONS, Atlanta, GA August, 2006 to April 2012

Mobile Technology Solutions Engineer / Technology Manager

Built profitable business unit by directing sales support efforts and customer service, and streamlining operations and inventory control. Won 2009 Southeast Region 111% Year-to-Date Attainment of Plan.

Directed business unit profit and loss, managing a $6.2m budget with a 53% profit margin,

Accelerated the growth of the market by 14% in the last 12 months of service in this role,

Formulated plan to achieve revenue targets, profit and ROI expectations, and presented to upper management,

Analyzed and monitored key metrics to determine adherence to plan and re-direct efforts if necessary,

Assembled and guided a team of 21 direct reports comprised of engineers, sales representatives, and customer system specialists towards best practices,

Managed the rollout of mobile devices through the organization,

Created product implementation plans for new mobile technology product launches,

Leveraged resources from other business units to ensure customer commitments were met and expectations exceeded,

Engaged customers with technical presentations, supporting a separate 24 member sales force with specific emphasis on embedded mobile application technology,

Ensured immediate customer satisfaction when service expectations and commitments were not met, and

TRIDENT, INC., Charlotte, NC February, 2004 to August, 2006

Founder, Director, Director Product Management

Coordinated product management efforts of 54 consumer good products from concept through introduction into major international markets. Strategically positioned all products to increase ROI and minimize risk.

Developed and executed on short and long term product roadmaps, evaluating enhancements against market trends,

Maintained product builds based on feedback from customer user groups,

Forecasted and monitored schedule and budget within multiple product requirements and scopes,

Emphasized continuous improvement and best practices including introduction of SLA and rapid prototyping technologies,

Created business plans to maximize partnering and licensing opportunities, and

Drove website feature development and product merchandising efforts to enhance customer experience.

PARAMETRIC TECHNOLOGY CORPORATION, Waltham, MA January, 1997 to January, 2004

Product Manager / Technical Support Group Leader

Directed the development of shipbuilding CAD/CAM software program utilizing a cross-functional team that included over fifty computer programmers located in five countries.

Created plan to efficiently allocate limited resources among efforts to ensure on-schedule completion,

Communicated with executive management on a regular basis regarding product needs and goals,

Translated customer business objectives into technical requirements,

Defined product vision, determined the best implementation methods and tracked launch,

Guided the pricing, packaging, and positioning of the new CAD/CAM product in the marketplace,

Executed market surveys and competitor analyses and reported results to upper-level management, and

Promoted and demonstrated the new software to high-level customer managers and industry trade shows,

Authored use cases and white papers to support the sales teams in engagement with prospective new customers.

JAMESTOWN MARINE SERVICES, INC., January, 1995 to January, 1997

Principal Naval Architect / Marine Engineer

EDUCATION

MBA, 2004

Babson College, F.W. Olin Graduate School of Business, Babson Park, MA

B.S. Marine Engineering and Naval Architecture, 1995

Webb Institute of Naval Architecture, a specialized private engineering college in Glen Cove, New York.

Successful candidates for admission receive full tuition for four years. Webb limits admission to 25 students per year.

CERTIFICATIONS

Microsoft MCITP in Windows Server 2008 Administration, CDIA+

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