HARI M. RIVERA
** **** **., ******* ******* City
Mobile: 092********
Email: ***********@*****.***
Objective : To impart my utmost knowledge and skills for the benefit of the company, not only concentrating on the particular major I have taken, but also expanding my knowledge and expertise in several aspect of the business I would be involved in.
WORKING EXPERIENCES:
Metropolitan Bank & Trust Compaby (Metrobank)
Cash Management Services Assistant (June2014-Aug2015)
CMSU Department
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Count currency, coins and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks.
Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts.
Resolve problems or discrepancies concerning customers account.
Home Development Mutual Fund (PagIBIG fund)
Account Management Specialist (Sept2009 – Mar2014)
Billing and Collection II Department
Loans Management Group
Ensuring that existing accounts are properly documented, retained and updated.
Monitoring of Issued billing statement to clients/ borrowers.
Update borrowers regarding arrearages, adjustment on account and new company programs.
Receiving and responding to incoming client communications including inquiries via phone, fax and email.
Demonstrated Customer Service skills including the ability to understand the customer’s complex challenge and resolving their issue in a friendly and professional manner.
EDUCATIONAL ATTAINMENT:
TERTIARY : City of Malabon University
Business Administration major in Management
2005-2009
SECONDARY : Potrero National High School
Malabon City
2002-2005
PRIMARY : Potrero Elementary School
Malabon City
1996-2002
SEMINARS AND TRAINING ATTENDED :
PLUMBING NCII(w/ TESDA certificate)
Association of Construction and Informal Workers
January – March 2014
QUALIFICATIONS:
Bachelor of Science Business Administration major in Management
Computers skills: MS Office; MS Word and Excel.
Excellent problem-solving ability; work well under pressure
Team player; interact well with co-workers and management
Flexible, Confident, Capable and Industrious
PERSONAL INFORMATION:
Date of Birth : August 08, 1989
Place of Birth : Manila
Gender : Male
Religion : Roman Catholic
Height : 5’7”
Weight : 170 lbs.
Civil Status : Married
Nationality : Filipino
CHARACTER REFERENCES
Available upon request.
I hereby certify that the above information is true and correct w/ the best of my knowledge and belief.