Project Manager

Dinesh Kumar, Project Manager, HCL Technologies

* Immediate Availability

+91-966-****-*** • *********@*****.*** • India

IT Project/Program Manager

Action oriented, results focused IT professional. Solid track record of successful programs delivered within schedule, budget and with high quality standards achieved by effectively influencing and directing program/project teams to deliver in alignment with organizational/strategic and program goals and priorities. Exceptionally well-organized and able to multi-task, excel in fast paced environments, and offer excellent communication and interpersonal skills combined with strong technical and stakeholder management skills. Extremely driven, actively look for and thrive in complex challenges and immensely enjoy the responsibility to manage and find solutions to complex business problems.

SUMMARY

• Experienced Software project manager with 4+ yrs in the Project Management role and overall 11+ years of IT experience

• Primarily engaged on Telecom – OSS/BSS domain applications and exposed to Health care, Life Insurance and Banking

• Proficient in managing JAVA/Remedy/.Net based applications and expert in providing technical solutions to mainframe based applications

• Selecting the suitable Lifecycle model for execution of the projects

• Performing the project management role – Initiation, Planning, Execution, Monitoring & Control and Closure Process

• Manage scope, effort / cost, schedule, and quality, while continuously identifying and mitigating underlying risks.

• Administering Release Control and Change Control Process

• Served as Scrum master

• Managing Dashboard and Key Program Metrics, running Project Status meetings and provide status to Senior Management

• Strong People Management skills and have managed big team of size 100+

• Kept the Delivery teams and Project Management team informed about the project contracts and Service level agreements and ensuring that they are meeting the SLA’s

CAREER HIGHLIGHTS

• Worked on mission critical Telecom applications and provided seamless support to the customers.

• Led the design and development of several software products that are critical to the customers which are industry recognition.

• Served as Scrum master for GAMMA Portfolio. Delivered Complex Programs and Portfolio's with high quality

• Mentored and coached Junior Project Managers and Delivery teams.

• Received Excellence & Eminence Award from General Manager for demonstrating the IBM practices and

significantly exhibiting "Unite to get it done now".

SKILLS

Managerial Skills:

• Being involved in a program from evaluation, conception and completion.

• Proven ability to achieve results in very high pressure environments and to keep teams motivated.

• Ability to facilitate both business and technical discussions.

• Strong understanding of Waterfall and Agile software development life cycle methods

• PM Tools used: Microsoft Project Plan, Clear Quest, Quality Center, Quick base, JIRA, Rallydev

Technical Skills:

• JAVA/J2EE, Oracle SQL, Servlets, JSP, Struts, Hibernate, Springs

• Remedy, Weblogic/Sphere, Oracle ADF, SOA, Cobol, JCL

• C++, .Net technologies

• Database skills: DB2, ORACLE (PL/SQL)

• Software Configuration Management Tools: SCLM, CVS, SVN, SCME

EMPLOYMENT EXPERIENCE

Program Manager Feb 2015 to present

HCL Technologies, Kolkata, India Client : TelePacific, USA

TelePacific Communications, also known as U.S. TelePacific is a privately held facilities-based competitive local exchange carrier.

TelePacific Communications offers voice services, local and long distance phone services, Internet access, private networking, data

collocation, voice over IP applications, integrated services, and other data services targeted to business customers primarily in

California, Nevada and Texas region. We support their portfolis and complex programs like hosted PBX platform with nationwide voice

capabilities, a PCI compliant MPLS backbone, a fiber network in the San-Francisco-Oakland Bay Area also providing support for

complex network deployments and managed security services through a cloud-based firewall

Responsible for program planning, forecasting, execution of programs and projects

Managed the full life cycle development of projects -being developed using Java/J2EE framework, UNIX

operating system and Oracle databases.

• Led project-planning efforts including formulation of overall implementation strategy and program scope.

Created Project Charter, logical Work Breakdown Structure (WBS), defined project milestones and

deliverables with due dates. Conducted cost-benefit analysis and accumulated project cost-benefit

estimates. Developed detailed work plans, executed project plans, tracked project progress, identified

project risk factors and implemented mitigating actions. Defined critical path milestones and measured

project performance using Earned Value Management. Tracked project expenditures, analyzed project

budgets and managed capital expenditures.

• Controlled scope, schedule and cost baseline for multiple projects by developing effective project plans.

Monitored project execution, approved baseline changes and ensured that approved changes are

implemented.

• Developed and approved effective communication plans to appraise project stakeholders on the project

progress. Reviewed and approved project status reports and presents program review documents to

senior management. Communicated the project issues and status with the team, management and endusers.

• Established and administered Change Management procedures – Anticipated and identified tasks

required to support change processing including performing impact analysis, assigning tasks to project

team members, communicating complex issues, verifying that tasks are completed, and communicating

implementation status.

• Directed the activities of development and business resources in the design, development and

implementation of large-scale distributed applications meeting the business needs.

• Monitored project activities for risks, took timely mitigating actions & advised project stakeholders.

Environment : .Net, JAVA, Remedy, Weblogic/Sphere, SOA, ADF, Oracle, PL/SQL

Project Manager Aug 2008 to Feb 2015

IBM India, Bangalore, India Client : AT&T, USA

Description: AOTS is the trouble and change management system for all of AT&T Business Services. It encompass all Call/Problem Management and Change Management functions including appropriate automation for these functions. Its users includes Customer Facing Organizations (CFOs), Network Facing Organizations (NFOs), as well as external customers. Services covered include managed care, customer care and network care, both US and worldwide.

Responsible for project planning, scheduling, estimating the work to be done, identify dependencies, critical path activities, & the resources needed for each project. Also in-charge for providing monthly financial and technical updates of any known issues/risks to the Senior management

• Manage projects, and drive the project team from start through to completion.

• Define project scope, objectives, milestones and deliverables.

• Ensure business requirements are suitably defined, understood and signed off.

• Pro-actively manage project risks and issues and minimize their impact on the project.

• Regularly communicate project expectations to team members and use their feedback to optimize progress.

• Negotiate use of resources in a matrix management environment.

• Coordinate and manage project reporting, project reviews and project steering meetings.

• Responsible for the Health, Safety and Welfare of all team members.

Environment : JAVA/J2EE, C++, Remedy, Weblogic/Sphere, Perl, Unix/Linux, Oracle, PL/SQL

Software Engineer May 2007 to Jul 2008

CSC India Chennai, India Client : UNUM, USA

• As a Senior Developer Interfaced with clients for business requirements gathering, conducting system

analysis and finalizing technical/functional specifications and high level design documents for the application

• Developed and implemented software applications/solutions and contributed to the design,development,

testing, troubleshooting and debugging of the software.

• Handled calls with client-side leadership team on regular basis and decision making for offshore team.

• Provided support to customers and resolve application problems based on the priority.

• Played offshore SME role. Led software development and QA efforts. Supervised junior developers.

• Ensured the quality of the work item as per company standards.

Environment : Mainframe - Z/OS, COBOL, JCL, DB2, CICS, VSAM, SCLM, SPUFI, CONTROL-M

Software Engineer Nov 2006 to Apr 2007

Unit Force Technologies and Consulting

Consultant to IBM,Bangalore,India Client : Regence, USA

As a Senior Team member involved in software requirements design for development of Claims Processing

System. The NPI is a unique identification number for health care providers that will be used by all health

plans. Health care providers and all health plans and health care clearinghouses will use the NPI in the

administrative and financial transactions specified by HIPAA. I was involved in Requirement Analysis, Design,

Coding and Testing. Mainframe tools and technologies are used.

Software Engineer

Unit Force Technologies and Consulting Jan 2006 to Oct 2006

Consultant to TCS,Bangalore,India Client : Churchill Insurance, UK

As a Developer I worked in this Software Enhancement and Maintenance Account for Claims processing

systems. I was involved in Analysis of change requests, Coding, Testing, Debugging, Review of work done by

team members. This project uses mainframe based tools and technologies.

Software Engineer

Unit Force Technologies and Consulting Mar 2005 to Dec 2005

Consultant to TCS,Bangalore,India Client : Natwest Bank, UK

As a Developer I worked in this Software Enhancement and Maintenance Account for their Banking Solutions.

I was involved in Analysis of change requests, Coding, Testing, Debugging, Review of work done by team

members. This system runs under mainframe environment.

Software Engineer

Unit Force Technologies and Consulting Jun 2004 to Feb 2005

Consultant to TCS,Bangalore,India Client : Jackson National Life Ins., USA

As a Junior Developer I was participated in the design, development, and implementation of one of the new

feature in Insurance Information systems. Planned and performed regression, unit, and system testing. This

system runs under mainframe environment.

COMMUNITY INVOLVEMENT

Release Control Board, In-Charge Change Control Board, In-Charge

Project Management, KMI, Lead

EDUCATION

B.E.,Electronics and Communication 1998 to 2002

Government College of Technology (Affliated to Anna University ), Coimbatore, India

PERSONAL INFORMATION

Languages: fluent English

Citizenship: Indian

Age: 34

Date of Birth: 1stJan1981

Passport: G1046951

References: Available on request

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