Customer Service Management

ARIJIT SAHA

Mobile: +91-933******* ~ E-Mail: *********@*****.***

Seeking assignments in Healthcare domain with a growth oriented organization. PPPRRRROOOOF P FFFE EEES SSSS SSSI IIIOOOONNNNAAAAL LLL SSSY S YYYNNNNOOOOP PPPS SSSI IIIS SSS AAAAT TTTT TTTRRRRI IIIBBBBUUUUT TTTE EEES SSS OOOOF FFFF FFFE EEERRRRE EEEDDDD Dynamic, methodical, patient, and

accurate with an ability to work in

a challenging environment.

An analytical mind with the ability

to think clearly and rationally.

Good problem solving skills with a

sense of commitment and

dedication towards work.

Possesses good communication,

relationship building and

interpersonal skills.

MBA (executive) from UNITEDWORLD SCHOOL OF

BUSINESS

B. Optm (Bachelor in Optometry & Vision Science) from Techno India, Kolkata affiliated to West Bengal University of Technology.

Possesses good knowledge and understanding of subjects

A good team leader who believes in continuous growth and an innovative approach.

Adaptable, flexible and a quick learner; possesses skills to work under pressure.

Been proactive and focused & as a student with good academic records throughout. OOOORRRRGGGGAAAANNNNI IIIZ ZZZAAAAT TTTI IIIOOOONNNNAAAAL LLL EEEXXXXP E PPPE EEERRRRI IIIE EEENNNNC CCCE EEE Since February 2007 with GKB Lens Pvt Ltd, Kolkata. Presently working as an Assistant Manager - Corporate Program .

Key Responsible Area: Institutional Sales, Direct Sales, Direct Patient Care, Patient management and counseling, New Business Development, Managerial Skills, Corporate events, Coordination, Customer Service, Customer Satisfaction, Team management, Key account management, Database analysis, BTL marketing etc. Jul06 to Jan’07 with ALOKON Eye Care Pvt. Ltd., Kolkata as an Optometrist. AAAAC CCCAAAADDDDE EEEMMMMI IIIC CCC CCCRRRRE C EEEDDDDE EEENNNNT TTTI IIIAAAAL LLLS SSS 2012 Masters in Business Management from UNITEDWORLD School of Business. 2006 Bachelor in Optometry & Vision Science from Techno India, saltlake, Kolkata, affiliated to West Bengal University of Technology. Secured 86.1% marks. 2002 HSC from N.D.B.M.M. School, Kolkata, affiliated to West Bengal Council of Higher Secondary Examination. Secured 53.7% marks.

2000 SSC from Bidhan Nagar Govt High School, Kolkata, affiliated to West Bengal Board of Secondary Education. Secured 76.1% marks.

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Operating System : Windows

Office Packages : MS Office, Internet, Social Media Optimization. IIINNNNT I TTTE EEERRRRNNNNS SSSHHHHI IIIP PPP

Organization : ALOKON Eye Care Pvt. Ltd., Kolkata

Period : 1 year full time ( May 2005 to June 2006) Overview : Refraction, Contact Lens dispensing, Tonometry, Biometry, Perimetry, DFFA, B-scan, Assisting in the ophthalmic surgery, Clinical records maintenance and overall patient management.

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Attended “Masterclass Optometry” 2015 in Pune.

Certified as the “Best Optometrist” award in GKB INFOCUS 2012.

Successfully completed Contact Lens Education Program from TVCI ( The Vision Care Institute, of Jhonson

& Jhonson, Guragon in 2011.

Successfully completed MASTER MIND PLUS from Bausch & Lomb University in 2009.

Attending the course Indian Contact lens Education Program. ( I.C.L.E.P.) from L.V. Prasad Eye Institute, Hyderabad in 2006.

Attending the course Contact lens Education Program. (C.L.E.P.) Foresight, Kolkata in 2005 PPPE P EEERRRRS SSSOOOONNNNAAAAL LLL VVVVI IIIT TTTAAAAE EEE Date of Birth: 21st August, 1983

Permanent Address: 38/2 A.N. Saha Road, Lake Town, Kolkata 700048 Languages Known: English, Hindi and Bengali

Father’s Name: Mr. Aloke Kumar Saha

Mother’s name: Mrs. Mita Saha

Nationality: Indian

Religion: Hinduism

Hobbies: Music, Travelling, Guitar

I would like to state that the information mentioned above is to the best of my knowledge. If given a chance in your esteemed organization then I shall discharge my duties to the best of my ability. I shall try my best to fulfill my duties honestly & with diligence. I am confident of my ability to work in a team. I am accessible to any where accross the globe. I can be posted in Major cities & town too. I look forward for a favorable reply from your end at an early date. Yours faithfully, Dated…..

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