Customer Service Manager
Resume:
Shonette Jackson- Umeh
***************@*****.***
Richmond, TX. 77407
OBJECTIVE To obtain a Counseling position in a diverse environment where I can use my real world and educational experience to influence the lives of people.
EDUCATION Masters in Counseling, Bachelors in Applied Science (Criminal Justice)
CERTIFICATION Texas Licensed Professional Counselor Licensed (intern), Texas Licensed and Chemical
Dependency license (intern). Dealing with children of High Conflict divorces (certificate)
Prepare and Enrich certificate for marriage and premarital training
RELATED EXPERIENCES
Organized and performed Marriage and Family counseling classes in a church
Setting (2014) Volunteer. Family Time Crisis Center (2014) internship. Healthy Life 3 Counseling Center (2014) internship.
EMPLOYMENT HISTORY Red Carpet Barbershop (manager) Jan 2002- current)
Managed and assisted a team of associates in pursuit of building their personal haircare service businesses. Including assisting associates with customer service issues, managing their client base and developing marketing strategies to grow their business.
AWARDS AND SKILLS connecting clients to community resources, intake, assessment, customer service, facilitate group classes, assist with behavior management skills, assist with development of social skills, crisis counseling, quick, eager learner, motivated
Intermediate Spanish, Technology Savvy.
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