Customer Service Training

Cell: 678-***-****

MATTHEW THOMAS

*** ***** ***** ******* *********, GA 30253

e-mail: *****@*****.***

OBJECTIVE To secure a challenging position with a solid, progressive company that offers opportunity

or performance-based career advancement in a setting that best utilizes my experience and training background.

QUALIFICATIONS

Organized goal setter; excel in team-oriented or individual setting. Prior military service (USAF), Security Forces Apprenticeship. Demonstrated work ethic with proven initiative and dedication. People oriented with excellent communication and customer service skills.

WORK HISTORY

3/2015 – 11/2015

UNITED STATES AIR FORCE JBSA Lackland, TX.

Security Forces Apprentice

Graduated Basic Military Training on June 4, 2015 after 10.5 weeks of sinuous training. Attended Tech School for 3.5 months for technical training. Knowledgeable and received qualification for variety of weapons, combatives, and law enforcement procedures.

2013 - 2014

Levi Warehouse McDonough, GA

Shipping

Operate electric pallet jack and multiple different forklifts that help insert pallets of merchandise onto freight truck.

2012-2013

05/2012-08/2012

Carter’s INC. Warehouse McDonough, GA

Maintenance

Use heavy machinery to bale down boxes of cardboard and/or plastic. Janitorial duties included.

AT&T U-verse Atlanta, GA

Wire Technician

Installation of TV services, internet and phone line. Educate customers on service features and functionality. Verify all services are working correctly. Possibly work in small confined spaces at times. Work with hand tools and work outdoors in all kinds of weather.

Education History Henry County High School McDonough, GA

2006-2010

Graduated May 28 of 2010 with GPA of 2.8

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