restaurant general manager

Summary

Accomplished and results-driven with exceptional track record of directing successful restaurant operations. Strategically plan and coordinate activities to maximize productivity and uphold the highest standards of quality and customer service. Demonstrated success opening new locations and conducting menu changes as well as operational procedures. Maximize profitability through effectively managing financial performance and controlling product and payroll costs. Strong leadership skills; builds high-performance teams and promote consistent focus on guest satisfaction.

Experience

The Counter Burger Boss LLC February 2015 – October 2015

Operations Manager Clifton, NJ

Duties include profit management, building sales, guest satisfaction, and management development.

Big Fish, Joe’s Crab Shack Landry’s Inc. September 2004 – February 2015

General Manager Princeton, NJ

Chevy’s Fresh Mex May 1999 – August 2004

General Manager New York, NY

2001: General Manager of the Year

Awarded for exceptional sales results and managerial experience

T.G.I. Friday’s September 1992 – May 1999

General Manager New York, NY

Successfully opened and managed America’s largest T.G.I. Friday’s in New York City.

Education

University of New Hampshire

Bachelors of Science, Hotel & Restaurant Management

Skills

Microsoft Office Suite including Word and Excel

Maintaining budgets in regard to operations expenses and income

Exceptional customer and employee satisfaction

Micros and Aloha proficient

New location opening

Customer service management

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