Customer Service Representative
Resume:
Alicia Grant
Houston, Texas 77048
********@*****.***
OBJECTIVE-
Entry level customer service professional with 5 years background in sales and great customer service. Fast lerner and quck with my hands, and interested in pursuing a career in Customer Service.
WORK EXPERIENCE-
Customer Service Rep
August 2014 - 2015
Iqor Houston, Texas
Duties- Confirm orders made over the phone and online. Assist customers with any issue they might have. Discuss monthly bills and plans. If problem persist deecalate this situation.
Cashier/Checker
January 2013 - 2014
Home Depot Pearland, Texas
Duties- Ensure that the customer has a great expereince coming in and while checking out.
Alicia Grant
11811 Mill Valley Rd
Houston, Texas 77048
********@*****.***
Customer Service Representative/ Recieving Rep
December 2012 - January 2013
Burligton Coat Factory Houston, Texas
Duties- Unload delivery trucks with merchandise. Add tags and barcodes to items before placing them on the racks inside store. Also take care of the floor by handling customers questions and concerns. Also checking the customers out and making sure they got all the help they needed.
Cashier/ Customer service rep
December 2010 - June 2011
Walmart Houston, Texas
Duties- Assist customers with there issues when i was at the customer service desk. I would also checked the customers out accuraltey as a cashier. Cashier
December 2009 - September 2010
Wendys Management Group, Inc Houston, Texas
Alicia Grant
11811 Mill Valley Rd
Houston, Texas 77048
********@*****.***
Duties- Waited on guest inside and outside in drive thru. Took orders from customers and provided the correct change back with a smile. Always made sure the orders were correct, and hope to see them back again.
Packer - Conveyor Line
August 2008 - November 2009
R R Donnelley Printing Company Del Houston, Texas Duties- Assemble and pack the merchindise with the correct count in one box. Walk the packed merdindise to shipping, assuring the right amout of merchindise is marked on the barcode. Moving at a face pace and standing on my feet for long periods of time. EDUCATION
Some High School Coursework,
Marque Learning Center Houston, Texas
SKILLS
Alicia Grant
11811 Mill Valley Rd
Houston, Texas 77048
********@*****.***
Types 40/wpm
Very great at deescalating situations.
A wonderful peoples person.
Very understanding.
Willing and hard working.
LANGUAGES
English
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