Customer Service Manager

Allan King

**** ****** **. *********, ** *****

*************@*****.***

Phone: 559-***-****

Skills

Excellent DRO programming skill

Manual machining experience

Team working attitude

Supervisory / Leading hand experience

Solid organizational skills

Manage customer expectations

Solid knowledge in lathes and milling

Extensive working experience in a manufacturing company

Experience

Mid Valley Manufacturing Inc. Jan 1987 Present

Manager

Head Machinist/Foremen

Caruthers, CA 93609

Lead and manage a team of ten Employees. Plan, assign and monitor work tasks for optimum team efficiency. Recommend or execute personnel actions, such as hiring, evaluations, and promotions. Direct and coordinate the activities of employees engaged in the production. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Ordering and preparing daily, weekly, and monthly materials. Calculate and set controls to regulate machining factors such as speed, feed, coolant flow, and depth and angle of cut, or enter commands to retrieve, input, or edit computerized machine controls. Set up, adjust, or operate basic or specialized machine tools used to perform precision machining operations. Study sample parts, blueprints, drawings, or engineering information to determine methods or sequences of operations needed to fabricate products.

CARQUEST 1981 1987

Mechanic

Fresno, CA

Tear down, repair, and rebuild motors. Repair or replace defective or worn parts such as bearings, pistons, and gears, using hand tools, torque wrenches, power tools, and welding equipment. Repair manual and automatic transmissions. Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.

Forest Service 1978 1979

Fresno, CA

Determine methods of cutting and removing timber with minimum waste and environmental damage. Perform forest maintenance and improvement tasks such as cutting brush, planting trees, building trails and marking timber. Maintain knowledge of firefighting practices by participating in drills.

Education

Caruthers High School Jun 1981

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