Engineer Technical Support

Technical Skills

Hardware: Fujitsu-Siemens PRIMERGY and HP G7 blade and rack servers, enterprise systems, SAN/NAS, networking – creating and managing multiple physical and virtual networks, managing appliances and software for network security

Operating Systems: Administrating mid-sized data centers and several hundred client workstations with various Debian and Fedora Linux distros (both server and desktop, Red Hat, Ubuntu, Centos), Windows server 2003/2008, Windows XP/7/8

Software: Microsoft Office Suite (Word, Excel, Access, PowerPoint), WSUS, MS SQL, Active Directory, VMware virtualized environments, HP Asset Manager, MATLAB, Sophos Enterprise Console/Sophos UMT, pfSense, FreeNAS BSD

Languages: Visual C++, Ruby, Linux Bash scripting

Work Experience

IT Engineer, Ministry of Interior, Banja Luka, Bosnia Sep 2011 – Oct 2015

Network and Security Department

oMaintained rack mounted servers, responsible for operating system deployment, hardware and software configuration, planned and implemented necessary service upgrades, optimization and troubleshooting

oManaged different SAN/NAS technology, iSCSI via fiber optics or SFP 10GB Ethernet

oWorked with VMware products in ESXi Environments, managed through VMWare vSphere client or centralized control several hypervisors via VMware vCenter Server

oCreated and managed multiple physical and virtual networks; working on network security policies, VPNs, remote access through different network appliances, network penetration testing

oWorked in Microsoft Active Directory - administration, maintenance, troubleshooting, applying permissions

oDaily working experience with MS SQL 2000/2005/2008R2 installation, configuration, maintenance (backup, optimization) and writing SQL queries

oPlanned, implemented, and maintained Group and Security Policies, information security technologies, SLA and OLA, Corporate Security Standards, and Service Catalogs

oImplemented and monitored enterprise server anti-virus and firewall solutions, Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), Content Filtering

oReviewed technical requirements contributing to IT operational procedures and standards, and identifying infrastructure vulnerabilities and risks.

oTrained and assisted end users

Inspector at Cybercrime Department, Ministry of Interior, Banja Luka, Bosnia May 2010 – Sep 2011

Cybercrime Unit

oMonitored, reported and advised on information security threats, performed network penetration testing

oParticipated in the investigations of potential threats and incidents using forensic best practices, computer and cell phone forensics, recovery of accidentally lost and deliberately deleted data, data mining

oSelection and procurement of various appropriate security equipment for audio and video surveillance at close and mid-range, mobile phone jammers, detection system for RF transmitters, detection system for passive electronic devices

Unit Supervisor for Radio Surveillance and Data Processing September 2007 – May 2010

Armed Forces of Bosnia & Herzegovina, Sarajevo, Bosnia

oTeam leader responsible for radio surveillance and analytics

oManaged the planning and procurement of communication equipment as best suited for the project requirements; cost reduction and unification with stationary communication centers equipment and procedures

oPerformed system integration, preparing vehicles for special purposes, additional lead batteries, UPS, portable diesel generators, installing power and ethernet cables, rack with server and radio and ethernet network communications equipment, operators’ workplaces, smartboard display for presentation purposes etc.

Risk Assessment & Management Engineer Dec 2007 - May 2008

Centurion Security Agency, Bosnia

oPerformed risk assessment in facilities ranging from private residences to national bank branches

oPlanned for and designed implementation of safety and security equipment including PIR sensors, fire detection systems and cameras

oCreated AutoCAD architectural drawings which included security equipment, electrical wiring and other cables

Education

oBachelor of Applied Science in Electrical Engineering & Telecommunication

Technical Academy, Department of telecommunications; Belgrade, Serbia

oCourses: Microsoft ECDL Standard Modules (Belgrade, Serbia);

Certificate in Laser and IR Audio Surveillance Training (Stuttgart, Germany);

Interests

oPreparing for the CISSP (Certified Information Systems Security Professional at (ISC)2 Academy) and PMP (Project Management Professional) Certificate exam

oAncient Eastern strategy game GO (3 kyu strength), soccer, table tennis, volleyball, reading, and outdoor activities.

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