Team Lead & Management

JYOTI SHARMA

**.**********@*****.***

My Address: Mobile: 965*******

H. NO. 1444, St. No. 13

Govind Puri, Kalkaji

New Delhi – 110019

CAREER SUMMARY

Results-oriented professional with eight years of IT Education Industry experience in same organization, as well as in the retail and office management trainings. Proven ability and effectiveness in business development & record updating. Experience accompanied by the ongoing studies in Computer Applications.

ACADEMIC PROFILE

Pursuing Bachelors of Computer Applications from IGNOU.

12th from C.B.S.E. Board with 71%.

10th from C.B.S.E. Board with 67%.

CERTIFICATION

One Year DIPLOMA IN COMPUTER APPLICATION AND PROGRAMMING (D-CAP) from F-TEC COMPUTER EDUCATION, Kalkaji in July 2007.

6 months CERTIFICATE IN MULTI SKILL DEVELOPMENT from KARNATAKA STATE OPEN UNIVERSITY in July 2013.

COURSE ON COMPUTER CONCEPTS (CCC) from NIELIT.

IT SKILLS

I.MS-OFFICE

a.MS-WORD

b.MS- EXCEL

c.MS-POWERPOINT

d.MS-ACCESS

e.MS-OUTLOOK

II.WEB DESIGNING

a.HTML

b.MACROMEDIA & ADOBE DREAMWEAVER (CS3 & CS6)

c.DHTML

d.MACROMEDIA FLASH 5 & FLASH 8 (WITHOUT SCRIPTING)

e.ADOBE FLASH (CS3 & CS6)

f.JAVA SCRIPT

III.DESKTOP DESIGNING

a.COREL DRAW (12, X3,X5 & X6)

b.ADOBE PHOTOSHOP (CS3 &CS6)

c.ADOBE INDESIGN (CS3 &CS6)

d.PAGEMAKER

IV.COMPUTER LANGUAGE KNOWN

a.VISUAL BASIC 6.0

b.C LANGUAGE

c.C++

d.JAVA

e.MYSQL

V.INTERNET

a.E-MAIL

b.SEARCHING INFORMATION

c.DOWNLOADING DATA

d.WORKING WITH SOCIAL NETWORKING SITES

e.ONLINE BANKING

VI.FINANCIAL ACCOUNTING

a.TALLY ERP 9

b.TALLY 9.0

c.TALLY 7.2

d.BUSY

VII.OPERATING SYSTEMS

a.Windows 98

b.Windows XP

c.Windows 7

d.Windows 8

KEY SKILLS

Well Reading Voice and Word pronunciation.

Self-Motivated

Quick-Learning

Writing to adapt new challenges position.

Hard working.

Focused on the motive to be achieved

Timely delivery of tasks

STRENGTHS

Sincere, Punctual, Hardworking, Dedicated, Team Coordinator, Team Leader, Good verbal and written communication skills, Adaptable, Good Listener, Optimistic, Persistent endeavor to improve quality of work, Honest, Responsible, Enthusiastic, Energetic, Reliable, Friendly, Interactive, Willing to learn, Decision Making.

WORK EXPERIENCE

8 Years and 3 months of Experience with F-TEC with different roles and responsibilities handled during the tenure.

1 year and 1 month with F-TEC Skill Development as Team Leader at Yamuna Vihar, from 15th September 2014 till 20th October 2015.

3 years and 6 months experience as Team Leader with F-TEC Skill Development, Kalkaji from 1st April 2011 till 14th September 2014.

3 Years and 8 months experience as a Technical Coordinator (Faculty) as well as Student Coordinator with F-TEC Computer Education, Kalkaji from 1st August 2007 till 31st March 2011.

Additional responsibilities includes experience of handling technical tasks of Curriculum Development & Up gradation.

RESPONSIBILITIES HANDLED

BUSINESS & TEAM LEAD

Keeping the database up to date and supporting the team.

Performing Capacity Monitoring both short and long-term in business development & resources.

Training of staff

Effective team member, comfortable with leading or collaborating.

ADMIN & EXECUTIVE ROLES

Support of daily operations including job monitoring.

Handling the cash of the centre collection.

Handling the stock management at the centre.

Managing the centre for smooth flow of work.

Committed to helping managers reach their professional and personal visions.

Helping and coordinating in the annual function handling

Coordinating and reporting to the corporate.

MARKETING ACTIVITIES

Handled NSDC enrollment under programs by various activities like March, Door to Door activities, student counselling, calling, etc.

Sales through counselling, Calling, Coordinating and marketing.

Making outbound calls on the data provided.

Converting walk-ins and on call enquiries to admission.

Coordinating with Schools, Colleges and Others for business Development.

TEACHING ROLES

Teaching IT programs as per the IT skills mentioned.

Classes of Office Management and Retail management programs certified by various sector skill councils of NSDC

Classes for the PMKVY programs.

Coordinating with students and handling queries.

Experience in curriculum design and delivery.

Organizing and conducting Personality Development classes.

PERSONAL DETAILS

Gender : Female

Father’s Name : Mr. Vijay Kumar Sharma

Mother’s Name : Mrs. Parveen Sharma

Date of Birth : 29th April 1989

Marital Status : Unmarried

Nationality : Indian

Languages Known : Hindi, English & Punjabi

Typing Speed : 35-40 wpm

Declaration:

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars. I request the concerned authorities to provide me a chance so that I can prove the best of myself and serve your esteemed organization for which act of magnanimity. I shall ever be thankful and grateful to you.

Place : NEW DELHI

DATE : / / (JYOTI SHARMA)

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