Customer Service Sales Associate

Tiana Roussin

Colcord, OK

******@*****.*** - 817-***-****

Willing to relocate to: Tahlequah, OK - Siloam Springs, AR - Springdale, AR Authorized to work in the US for any employer

WORK EXPERIENCE

New Patient Scheduler

Texas Pain Insitute - Fort Worth, TX - October 2015 to Present Responsibilities

Check new patient referrals for my assigned doctor, check the ASAP patients and Approved for next appointment folders, call patients and set up a new patient consult, explain to patients what pain management is, receive patient demographics, enter patient into scheduling cell, enter the new patient into the EMR program, scan patients' referral information and/or diagnostic information, enter in diagnostic impressions as a message in the patients EMR.

Skills Used

Data entry, time management, social

Externship Student

Texas Pain Insitute - Fort Worth, TX - August 2015 to October 2015 Check in patients, collect copays, scan in documents into the EMR, scan in EOBs, schedule in patient procedures, schedule follow ups, revieve new patient referrals, call and schedule new patient consults, reminder calls for appointments.

Sales Associate

Giddy Up Glamour - Fort Worth, TX - March 2015 to August 2015 Responsibilities

Unload new stock, assist customers and needed, answer phones and/or messages, organize and size order racks, clean dressing rooms and bathroom, dust and mop all floors, open and close register. Shoe Sales Associate/Cashier

Dillard's - Fort Worth, TX - June 2014 to March 2015 Responsibilities

Unload new stock, make displays, do markdowns, organize shoes runs assigned to me, clean cash wraps and the back room, dust and clean glass tables, open and close registers. Server

Red Robin - Fort Worth, TX - November 2013 to May 2014 Responsibilities

Rolled silverware, took care of my tables, refilled drinks, signed up customers for royalty cards, cleaned beverage stations, helped bus tables, organized POS stations, handled cash and/or credit cards. Accomplishments:

I received Red Robin's unbridled act of the week for how I worked with children in the restaurant. Curves

Front Desk/Customer Service - Fort Worth, TX - August 2011 to July 2013 Responsibilities

Answered and made phone calls, faxed paperwork, signed up customers using our contract, handled money and/or credit card transactions, complied with insurance companies when needed (only with certain customers), cleaned the facility, organized customer files and kept the office area clean. EDUCATION

Diploma in Medical Office Specialist

Kaplan College - Fort Worth, TX

2015 to 2015

High School Diploma

Arlington Heights High School - Fort Worth, TX

2006 to 2010

CERTIFICATIONS

CPR

March 2015 to March 2017

GROUPS

Fort Worth ISD American Indian Education Program

January 2000 to May 2007

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