Management Manager

JULIA VOLKOVICH, PMP, CSM

Newton, MA 734-***-**** *********@*****.*** linkedin.com/in/julia-kotlyar-volkovich-pmp-csm-1735153/ SENIOR LEADERSHIP: PROGRAM MANAGEMENT BUSINESS PROCESS OPTIMIZATION CHANGE MANAGEMENT Accomplished, forward-thinking PMO & BTO Leader with 20+-year portfolio of success driving business-critical programs & projects, compliance, improvements, systems integrations and people leadership functions for 4 Fortune 500 financial services, biotech, and technology organizations. Seeking new, challenging role as a Senior Program Management / Transformation Director or Leader.

- Expertise in standing-up new PMOs/Departments, defining strategy/vision, governance structures & project standards, establishing best practices, developing dashboards, creating tools & manuals, leading steering committees, and building teams.

- Strong regulatory compliance (SOX/AML/ISO) experience leading 20+ people global teams to meet urgent regulator demands.

- Big-picture strategist and creative problem-solver, with solid tactical execution & IT project management skills.

- Talent for building, leading, mentoring & managing high-performing & cross-functional teams with SDLC projects/programs.

- Polished presenter, educator, trainer, workshop facilitator & public speaker: Trained 1k+ professionals in 25+ global sessions

- Proven ability to communicate and collaborate effectively with both Executive & vendor stakeholders, esp through change.

- Comfortable in multi-cultural environments: well-traveled to 40+ countries across Asia, Europe, Americas & Middle East. CORE COMPETENCIES

Business Transformation Operations PMO Leadership Strategic Planning & Execution Team & Steering Committee Leadership Division Launch R&D/Project Portfolio Pipeline & Demand Mgmt Budgeting Waterfall, Agile & Scrum Automation Regulatory Compliance Executive (C-suite) Reporting Software Development Lifecycle (SDLC) ERP / M&A Implementations Lean Six Sigma Resource Optimization Vendor Mgmt Governance Frameworks Best Practices SOW / RFP Mgmt P ROFESSIONAL EXPERIENCE

THERMO FISHER SCIENTIFIC 2022-2024

Associate Director/Senior Manager, Analytical Instruments Group (AIG) Business Transformation Office (BTO) Waltham, MA Charged with launching and leading creation of new Clean Energy Division in AIG. Spearheaded multi-year AIG Finance Transformation Program encompassing 5 pillars, 80+ projects, $50M+ budget, and $5M annual savings goal while managing team of 20+ PMs. Co-led development of AIG BTO, manage daily operations, and create BTO policies.

- Implemented Clean Energy organizational changes, defined 5-year strategic plan, established program management governance structure, managed R&D project pipeline, and drove Executive evaluation of inorganic/M&A growth opportunities.

- Met $5M Transformation annual savings goal; Developed monthly tollgate process, conducted Steering Committee meetings, led annual roadmap development workshops, change management practices & creation of FP&A Center of Excellence.

- Led Practical Process Improvement (PPI) standardization project to optimize P&L in CMD Division and scaled it AIG-wide, performed 20+ Gemba walks & presented project as success story to 65 Finance Directors+ at Leadership Summit 2023.

- Recognized with Practical Process Improvement (PPI) Thank You Appreciation Award in 2023. NSF INTERNATIONAL 2019-2022

Head of IT PMO – Lead Program Manager, IT PMO Ann Arbor, MI Built new IT PMO for this global leader in public health testing, inspection, and certification. Introduced PM practices for portfolio of 55+ projects across 21 divisions. Formed, led, and mentored team of 6 PMs in implementing PMO governance, processes, tools, and project management template library to optimize PMO delivery while managing own global, enterprise-wide programs/projects.

- Managed program of 4 global multi-phase projects totaling $3M in business benefits, led monthly Steering Committees that included CIO & CFO, and managed cross-functional teams of 10+ members from business and technology orgs.

- Led team of 10 Finance Managers in delivering input for NSF-wide ISO 27001 certification, earned recognition as only team out of 15 that completed all deliverables on time, and wrote 3 new finance policy documents to ensure ISO 27001 compliance.

- Implemented global Oracle 12.2 upgrade project that impacted 6K+ employees and contractors, tracked 200+ issues over 3 testing cycles, and managed 80+ global business & finance resources in UAT.

- Improved and automated manual lab supplies purchasing process for $2.3M annual spend using Microsoft Flow in preparation for implementing Oracle iProcurement Punch-outs for external vendor purchasing. JULIA VOLKOVICH, PMP, CSM

Page 2 734-***-**** *********@*****.*** linkedin.com/in/julia-kotlyar-volkovich-pmp-csm-1735153/ P ROFESSIONAL EXPERIENCE

APPLIED DYNAMICS INTERNATIONAL 2018-2019

Head of Program Management & PMO Ann Arbor, MI

Reported directly to COO at this aerospace engineering software & hardware developer, tasked with leading creation of PMO from ground up. Liaised between engineering, production, software development, and clients.

- Facilitated Steering Committees, defined project standards, and developed dashboards to communicate vital decision-making information to Executive Leadership team.

- Managed 5 cross-functional, multi-phase projects totaling $5M+ in contract value and involving varied team sizes, goals, stakeholders, and management styles for such key clients as Rolls-Royce, Crane Aerospace, Boeing, and Hanwha. ALLY FINANCIAL 2016-2017

Senior Business Systems Analyst IV, IT Compliance Projects (Formal Agile PM) Detroit, MI Drove business analysis for Alert Generation Project (AGP) & Led training efforts / content creation for Salesforce-based Fraud tool

- Created new AGP SAP-based system, conducted weekly AML code walkthroughs, documented business requirements, and created 30-page production runbook and scenario glossary.

- Prepared user-oriented training decks, and presented Salesforce tool training at 15+ nationwide & remote training sessions. JPMORGAN PRIVATE BANK 2013-2015

Vice President, Regulatory Consent Order AML Team (Informal Scrum Master) New York, NY Co-steered global High-Risk Client Remediation Project, led 20-member global team and training program, administered $10M+ budget, conducted business requirements gathering, managed UAT, and oversaw vendor relations and management reporting.

- Led Global Remediation Training Program: coordinated logistics and training for 1K+ private bankers globally, created 170- page Know Your Client (KYC) Remediation tool manual, and orchestrated training schedules, locations, and sessions.

- Developed AdobeConnect role-based video tutorials for KYC Remediation Tool functions and capabilities as part of training. EARLY CAREER HISTORY

- Vice President, Data Analytics Lead Analyst, Citi Shared Services - Information Solutions, CITIBANK, N.A., 2011-2013

- Associate, Financial Services Office Advisory, ERNST & YOUNG, LLP, 2008-2010

- Intern, UNITED NATIONS ECONOMIC COMMISSION FOR EUROPE, Geneva, Switzerland, Summer 2009

- Financial Analyst, Corporate Financial Reporting, JPMORGAN CHASE & CO., 2005-2007

- Intern, Underwriting & Risk Management, CHELSEA RHONE, LLC, 2003-2006 C ERTIFICATIONS & TRAININGS

- Project Management Professional (PMP) Project Management Institute (PMI) 2017

- Certified ScrumMaster (CSM) Scrum Alliance 2021

- Thermo Fisher Scientific Practical Process Improvement (PPI) Training 2023

- SSGI Lean Six Sigma Training PMI Generative AI Overview for Project Managers 2024 ACADEMIC BACKGROUND

Master of International Affairs, International Management Columbia University - New York, NY Awarded International Management Program Assistant Fellowship Bachelor of Business Administration with Distinction, Finance & Accounting University of Michigan - Ann Arbor, MI Awarded Harvey Kapnick BBA Scholarship; National Dean’s List; President, Russian Student Association 2004-2006 PUBLICATIONS

Published in Columbia Journal of International Affairs: https://jia.sipa.columbia.edu/julia-kotlyar SOFTWARE PROFICIENCY

Microsoft: Office, Visio, Project, Sharepoint, PowerBI IBM LotusNotes Spotfire Salesforce Adobe Tableau Clarity Version One

JIRA Confluence SPSS/STATA SAP Oracle ServiceNow Workday Smartsheet Miro Google

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