Customer Service Data Entry

DeOndre Beckon

**** * **** ** ******, AZ *****

**********@*******.*** - 520-***-****

Objective: To obtain employment in Office Assistant/Customer Service/Sales Rep

WORK EXPERIENCE

U-Haul Center Sales -Reservations Agents

U-Haul Sales Rep –Tucson, AZ September 2012 to November 2015 to Answer general product/rental inquiries and secure/schedule reservations for U-Haul trucks, trailers, towing devices and storage rooms. Also maintained close working relationships with U-Haul staff and personnel while also assisting customers with their moving and storage needs.

Pharmacy Data Entry Clerk

Optum Rx/ APAC Customer Services - Tucson, AZ - 20011 to July 2012 the Pharmacy Clerk is responsible for the data entry of customer and prescription information. Pharmacy Clerk duty is to make outbound calls to patients to obtain further information and also fax out for prescription information.

Data Entry of customer information

Data Entry of payment information

Faxing out for prescriptions

Calling patients for drug information

Business Technology

Fred G. Acosta Job Corps Center - Tucson, AZ - September 2010 to November 2011

Tucson, AZ 85719-6596

Supervisor: Delia Wilkins

Duties: Created computer documents (letters, tables, reports, memos); numeric data entry, customer service, received and transferred telephone calls, greeted and assisted visitors, used copier, fax machine, and calculator, appointment scheduling

EDUCATION

Certificate in Internet and Computing Core Certification

Fred G. Acosta Job Corps Center - Tucson, AZ

September 2010 to November 2011

High School Diploma

Romulus High School - Romulus, MI

September 2006 to June 2010

Five courses, will register for, this semester i

The government makes it hard to buy products from other countries

ADDITIONAL INFORMATION

Job Skills:

Computer: Windows XP, Microsoft Word, PowerPoint, Excel, and Internet Explorer

Typing Speed: 60 wpm on 5-minute with 99%

Filing: Chronological, numeric, alphabetic, geographic, subject, and medical consecutive, terminal-digit, and middle digit

Data Entry: 12,000 ksph with 100% accuracy

Front Desk: Customer Service, receive and screen telephone calls, take messages, greet and help visitors, incoming/outgoing mail, filing

Office and Business Machinery: Personal computers, scanners, copiers, fax machine, calculator, typewriter

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